[Hiring] Business Support Consultant @Florida Blue

Role Description

The Business Support Consultant will partner with senior leaders to drive strategic initiatives, ensuring alignment with organizational frameworks and governance standards. This role will collaborate with cross-functional teams to identify dependencies and mitigate risks, while providing guidance on documentation and validation best practices to drive consistency and excellence. The ideal candidate will support the development and execution of key initiatives to drive business outcomes, leveraging strong analytical and communication skills to deliver results.

• Support Lever Owners in designing and implementing strategic initiatives, ensuring alignment with TCOC framework and governance guardrails.
• Collaborate with Lever Owners to identify and mitigate cross-lever dependencies and risks, and track progress against financial targets.
• Develop and maintain initiative documentation and validation standards, promoting consistency and excellence across levers.
• Understand the strategic direction of business unit and the organization; communicate the business unit's strategic plan to internal departments and external stakeholders.
• Develop communications and presentations for aligning cross-functional teams and ensuring effective execution.
• Develop tactical plans and translate to project plans; lead projects from problem definition to planning and execution.
• May lead, coach, and develop a small staff.
• Synthesize collected data/information and advise management on options, risks, cost versus benefits, and impacts on business processes, systems, employees, etc.
• Provide consultative support to organization management within context of overall strategic objectives and broad policy; typically supports senior management.

Qualifications

• 6+ years related work experience.
• Extensive working knowledge and demonstrated subject matter expertise in the areas of Federal, State and BCBSA regulatory mandates and compliance programs.
• Demonstrated and recognized industry leader in the areas of Federal, State and BCBSA regulatory mandates and compliance programs.
• Strong working knowledge and demonstrated expertise of Florida Blue enterprise-wide business processes, healthcare, insurance, risk management and regulatory matters.
• Extensive enterprise-wide knowledge of compliance programs, processes and related policy development.
• Recognized corporate leader, subject matter expert and designated expert witness across Federal, State and BCBSA regulatory mandates and compliance programs.
• Strong organizational, facilitation, communication and presentation skills.
• Strong interpersonal skills and the ability to influence and accomplish results through others, including persons not in the "chain of command".

Requirements

• Health care and regulatory compliance related certifications.
• Project management experience.
• Master’s degree.

Benefits

• Medical, dental, vision, life and global travel health insurance.
• Income protection benefits: life insurance, short- and long-term disability programs.
• Leave programs to support personal circumstances.
• Retirement Savings Plan including employer match.
• Paid time off, volunteer time off, 10 holidays and 2 well-being days.
• Additional voluntary benefits available.
• A comprehensive wellness program.

Company Description

As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.