[Hiring] Business Change Support Officer @Recovery Focus

Role Description

As a Business Change Support Officer, you'll provide vital administrative and project support to help ensure key projects are delivered successfully. Your responsibilities will include:

• Preparing project documentation, reports, agendas and meeting minutes
• Coordinating meetings, workshops and project activities
• Tracking project milestones, deadlines, risks and deliverables
• Maintaining project plans, registers and tracking tools
• Managing project records, SharePoint folders and Teams channels
• Supporting procurement processes and financial administration
• Producing project status reports and performance information
• Building effective relationships with colleagues and stakeholders across the organisation
• Supporting and occasionally leading smaller projects and workstreams where appropriate

Qualifications

• Exceptionally organised with excellent attention to detail
• Confident managing competing priorities and meeting deadlines
• Self-motivated and comfortable working independently in a home-based role
• Experienced in providing high-quality administrative support
• Skilled in Microsoft Office, particularly Excel, including formulas, pivot tables and reporting tools
• An excellent communicator with strong written and verbal communication skills
• Able to learn quickly and adapt in a fast-paced, evolving environment
• Interested in business change, transformation or project management

Benefits

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Company Description

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected]

Closing Date: 2026-10-04