[Hiring] Associate Network Operations Project Manager @Ooma

Role Description

The Associate Network Operations Project Manager supports the planning, coordination, and execution of NetOps projects that align with key business objectives. This role is ideal for an early-career project manager who develops strong delivery skills and can contribute to technical initiatives through hands-on coordination, organization, and follow-through, with guidance from senior team members.

The Associate NetOps Project Manager partners with the Project Manager Lead and cross-functional stakeholders to help ensure technology solutions are delivered on time and within scope. Projects may include technology rollouts, onboarding/offboarding activities, infrastructure updates, compliance efforts, and product releases.

What You’ll Do:

• Support the end-to-end delivery of NetOps infrastructure and application projects, with guidance from senior project managers
• Assist in developing and maintaining project plans, including milestones, deliverables, and timelines
• Track project progress, identify risks, and escalate issues or blockers in a timely manner
• Coordinate with cross-functional stakeholders across Operations, Engineering, Support, and Product teams
• Help translate technical requirements and constraints into clear, actionable project tasks
• Partner with Engineering and Program Management to support requirement gathering and timeline development
• Maintain accurate and up-to-date project documentation in Jira, Confluence, or similar tools
• Facilitate team communication, meetings, and status updates to ensure alignment
• Contribute to continuous improvement of project processes and team workflows
• Develop new and innovative ways to utilize AI within the project management team

Qualifications

• 2–5 years of experience in project coordination, project management, or a related technical role
• Exposure to technical or IT projects in a professional environment
• Basic understanding of enterprise technology environments or infrastructure concepts
• Bachelor’s degree or equivalent experience
• Familiarity with project management tools such as Jira, Confluence, or similar
• Ability to work off hours as needed during product releases and other critical projects
• Strong organizational skills and ability to manage multiple tasks simultaneously
• Effective written and verbal communication skills

Benefits

• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
• HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
• Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
• FSA Healthcare & Dependent Care
• Commuter Benefits
• Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
• 401(k), including employer match, and Roth
• Employee Stock Purchase Plan (ESPP)
• Paid Time off, Sick Time, as well as corporate holidays observed
• Employee Assistance Program
• Life Balance benefits with Travel Assistance Services and Identity Theft
• Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc