[Hiring] Associate Manager / Manager, Project Services - Laboratories @IQVIA

Role Description

We are seeking experienced laboratory professionals to join the Project Services team at IQVIA Laboratories. This role is 100% remote (Eastern Time business hours). We are hiring at multiple levels — candidates are aligned to the appropriate level based on experience.

Under general direction, manage all laboratory aspects of clinical trial projects for a client or a specific program, serving as the primary point of contact from award through start-up, maintenance, and closeout. Lead planning, communication, risk management, and cross-functional coordination to deliver high-quality, customer-focused execution.

What You'll Be Doing:

• Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied.
• Lead study set-up activities including protocol and budget review, start-up meetings, and implementation of project and risk management plans.
• Monitor timelines, deliverables, metrics, and budgets, including trend analysis, scope changes, and change orders.
• Serve as the single point of contact for sponsors, leading client communications, meetings, and issue triage and escalation.
• Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles.
• Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications.
• Support proposal development, bid defense preparation, and development of sponsor or program-specific standards and procedures.
• Capture lessons learned and support continuous improvement across projects and programs.

Qualifications

• Bachelor's Degree in Life Sciences and/or related field preferred.
• 3+ years of experience in a regulated laboratory environment.
• 2+ years of experience managing projects (e.g., study setup, method validation or transfer, client programs) — a formal project management title is not required.
• Demonstrated computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery environment.

Requirements

• Strong interpersonal and client management skills, with the ability to interact effectively with sponsor stakeholders.
• Experience with Lab Trial Management Systems (LTMS).
• Strong organizational skills with high accuracy and attention to detail while managing multiple priorities and deadlines.
• Strong written and verbal communication skills with good command of English and clinical research terminology.
• Ability to work effectively in a fast-paced, high-stress environment with a customer-focused mindset.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Benefits

• We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs.
• We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.