[Hiring] Associate Manager / Manager, Project Services - Laboratories @IQVIA

Role Description

We are seeking experienced laboratory professionals to join the Project Services team at IQVIA Laboratories. This role is 100% remote (Eastern Time business hours). We are hiring at multiple levels — candidates are aligned to the appropriate level based on experience.

Under general direction, manage all laboratory aspects of clinical trial projects for a client or a specific program, serving as the primary point of contact from award through start-up, maintenance, and closeout. Lead planning, communication, risk management, and cross-functional coordination to deliver high-quality, customer-focused execution.

What You'll Be Doing:

• Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied.
• Lead study set-up activities including protocol and budget review, start-up meetings, and implementation of project and risk management plans.
• Monitor timelines, deliverables, metrics, and budgets, including trend analysis, scope changes, and change orders.
• Serve as the single point of contact for sponsors, leading client communications, meetings, and issue triage and escalation.
• Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles.
• Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications.
• Support proposal development, bid defense preparation, and development of sponsor or program-specific standards and procedures.
• Capture lessons learned and support continuous improvement across projects and programs.

Qualifications

• Bachelor's Degree in Life Sciences and/or related field preferred.
• 3+ years of experience in a regulated laboratory environment.
• 2+ years of experience managing projects (e.g., study setup, method validation or transfer, client programs) — a formal project management title is not required.
• Demonstrated computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery environment.

Requirements

• Strong interpersonal and client management skills, with the ability to interact effectively with sponsor stakeholders.
• Experience with Lab Trial Management Systems (LTMS).
• Strong organizational skills with high accuracy and attention to detail while managing multiple priorities and deadlines.
• Strong written and verbal communication skills with good command of English and clinical research terminology.
• Ability to work effectively in a fast-paced, high-stress environment with a customer-focused mindset.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Benefits

• We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs.
• We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

Company Description

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.