[Hiring] Associate, Delivery @DEPT®

Role Description

We’re looking for an Associate, Delivery who supports the successful execution of projects by helping teams stay organized, on track, and aligned. This role contributes to delivery by maintaining clear documentation, tracking tasks, and ensuring day-to-day project details are accurate and up to date.

This role is ideal for someone who is eager to learn how great work gets delivered. You’ll work closely with Delivery leads and cross-functional teams, building foundational skills in project management, team coordination, and operational discipline.

You are detail-oriented, reliable, and proactive in supporting the team. You follow established processes, ask questions when things are unclear, and help ensure nothing slips through the cracks. Success in this role means consistently contributing to well-organized, predictable project execution.

What You’ll Do

• Project Support
  • Support the day-to-day execution of projects by maintaining task lists, timelines, and trackers
  • Assist in keeping project management tools (e.g. Asana, Jira) accurate and up to date
  • Track deliverables, dependencies, and milestones to ensure visibility and alignment
  • Help document requirements, notes, and key project information
  • Contribute to templates, documentation, and process consistency
• Team Coordination
  • Identify and flag potential risks, blockers, or gaps in information to Delivery leads
  • Track feedback cycles, approvals, and next steps
  • Help ensure scope and requirements are clearly documented and understood
• Client Communication
  • Asset review and delivery from internal systems to client systems
  • Follow-up on feedback timelines and needs with clients
  • Compile feedback from clients and share with internal teams
• Risk & Issue Management
  • Monitor progress and identify risks early
  • Escalate blockers with context and suggested solutions
  • Track feedback cycles and approvals to keep work moving
  • Help maintain scope clarity and prevent downstream surprises
• Financial & Resourcing Support
  • Support project hygiene across tools (time tracking, status updates, documentation)
  • Assist in tracking project progress against plan
  • Help ensure resourcing and project data is accurate and up to date

Qualifications

• 1-2 years of experience in project coordination, production, or similar environments (internships included)
• Strong organizational skills and attention to detail
• Clear, concise communication skills
• Ability to manage multiple tasks and stay organized under direction
• Comfort working within established processes and tools
• Comfortable working on fast moving projects
• Ability to work with a large breadth of stakeholders
• A proactive mindset; willing to ask questions and surface issues early
• Eagerness to learn how projects are delivered end-to-end
• Experience in digital assets or social media assets is a plus
• Previous experience in an agency environment preferred

Requirements

• Tasks, timelines, and documentation are consistently accurate and up to date
• Teams feel supported and organized in day-to-day execution
• Nothing gets lost: dependencies, follow-ups, and details are tracked and visible
• Risks and blockers are surfaced early
• Demonstrated growing confidence and reliability in supporting delivery

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave