[Hiring] Analyst - Project Operations @Cencora

Role Description

Under the general direction of the lead of Project Operations, the Project Manager will be responsible for working alongside Consulting Services team members to support internal and external project work in a rapidly growing consulting environment.

• Collaboration with internal and client teams for development of project SOWs and budgets, routing through proper internal reviews prior to client submission.
• Initiate project initiation and maintenance procedures using internal Project Operations tools and processes.
• Develop, track, maintain and drive project timelines and strive to keep team members and clients on task.
• Monitor job status and resource hours daily to ensure the ability to complete projects on time, within scope, and on budget.
• Identify and resolve project risks or issues, effectively escalate decisions and issues.
• Effectively manage project scope/changes, functioning as an escalation point to ensure impact is communicated and approved.
• Monitor and manage project financials and generate client billing with internal Xcenda finance and external client financial stakeholders.
• Assist in the development and/or review and updating of project status reports/creative briefs.
• Ensure all projects follow routing procedures, including electronic file tracking and routing through SharePoint Connect Project Rooms.
• Schedule and hold internal meetings to kick-off projects and update project teams on the status of jobs and to alert team of obstacles that may impede deadlines.
• Schedule and manage client status meetings, developing agendas, gaining appropriate team input for meetings, and preparing follow-up reports and action plans.
• Participate on client calls (as needed), taking notes, identifying action items and preparing client contact reports on all client calls.
• Learn and manage client-specific processes to ensure compliance.
• Responsible for Medical/Legal/Regulatory (MLR) submissions through client submission portals and/or other electrical means of submission.
• Work with client MLR review coordinators to ensure projects are scheduled for appropriate reviews based on internal and client timelines.
• Educate account/client services personnel and other project team members on client processes and the time required to complete and prepare various types of job deliverables for submission to client electronic/online copy approval systems.
• Schedule and route all job deliverable documents to appropriate internal staff for strategic review, updates, graphics enhancement, copyediting, etc., and track accordingly.
• Perform quality control reviews of deliverables as needed for medical, legal and copy approval submissions.
• Develop and maintain a checklist for client preferences and guidance not noted in style guide for quality control/proofreading.
• Maintain strong working relationships with team members and with clients.
• Develop and maintain organized/standardized job files (paper and electronic).
• Disseminate job communications internally and externally as needed.
• Assist in the staffing and training of contractors as needed.
• Assist in the selection of project vendors as needed.
• Identify opportunities to improve project efficiency and team communication.
• Perform other duties as assigned.
• Develop and execute advisor and contractor consulting agreements.
• Follow client-specific process to ensure compliance.

Qualifications

• Bachelor’s degree in a relevant discipline is preferred or equivalent experience.
• Project Management Professional (PMP) certification preferred.

Requirements

• Project Manager experience in a fast-paced office environment.
• 3+ years’ experience with a history of successful achievement.
• Knows and applies the fundamental concepts, practices and procedures of particular field of specialization.
• English (business fluent).
• Ability to work with cross-functional teams.
• Knowledge and experience of the Medical Device or Pharmaceuticals, global sector and/or consulting preferred.
• Strong working knowledge and understanding of Client Submissions processes for Medical/Legal reviews.
• Strong understanding of Pharmaceutical timeline/project terminology.
• Requires broad training with a history of achievement in fields such as business administration, accountancy, sales, marketing, project management, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
• Specific knowledge in MS Office Suite tools (Excel, Word, PowerPoint, Outlook, SharePoint, OneNote, MS Teams) is required.
• General understanding of internal and client-specific processes with regard to project Contracting, Finance, and Copy Approval.
• Openness to flexibility in working hours (i.e., some evening and/or weekend work may be required).

Benefits

• Benefit offerings outside the US may vary by country and will be aligned to local market practice.
• The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.