[Hiring] AI Transformation Manager @ServiceNow

Apr 04, 2025 - ServiceNow is hiring a remote AI Transformation Manager. 💸 Salary: unspecified. 📍Location: USA.

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Role Description

The AI Transformation Manager drives strategic change by developing and implementing AI-driven transformation strategies aligned with organizational goals. They oversee AI projects to ensure timely and budget-compliant completion, lead AI change management efforts, and collaborate with senior management and stakeholders to define AI objectives. They communicate effectively to gain buy-in, monitor performance through AI-driven KPIs, manage AI-related risks, lead AI project teams, and continuously seek opportunities to innovate and improve business processes through AI.

Strategic Planning and Execution:
- Develop and implement AI-driven transformation strategies that align with organizational goals.
- Oversee the execution of AI transformation projects, ensuring they are completed on time and within budget.
AI Change Management:
- Lead AI change management efforts to ensure smooth transitions and adoption of AI processes.
- Address resistance and foster a positive attitude towards AI-driven change among employees.
Stakeholder Engagement:
- Collaborate with senior management and other stakeholders to define AI transformation objectives.
- Communicate effectively with all levels of the organization to facilitate understanding and buy-in for AI transformation initiatives.
Performance Monitoring:
- Develop and track AI-driven key performance indicators (KPIs) to measure the success of AI transformation initiatives.
- Provide regular progress updates and performance reports to senior management.
Risk Management:
- Identify, manage, and mitigate risks associated with AI transformation projects.
- Develop contingency plans to address potential challenges and setbacks.
Team Leadership:
- Lead and manage AI project teams, driving collaboration and productivity.
- Provide guidance and support to team members throughout the AI transformation process.
Continuous Improvement:
- Continuously seek opportunities to innovate and improve business processes through AI.
- Implement best practices and lessons learned from previous AI transformation projects.

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Bachelor’s or Master’s degree in Business Administration, Management, Computer Science, or a related field.
8+ years of experience in transformation management or a similar role, with a focus on AI.
Certifications such as PMP, Lean Six Sigma, Prosci Change Management, or AI-related certifications.
Experience with AI data analysis and performance monitoring tools.

Requirements

Strong strategic thinking and planning abilities, with a focus on AI.
Excellent AI project management skills.
Proficiency in AI change management principles and practices.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Analytical and problem-solving abilities, with a focus on AI.

Benefits

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths.
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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AI Transformation Manager @ServiceNow

Project Management

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Apr 04, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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