[Hiring] AI Program Manager @Carrier

Role Description

The AI Program Manager will lead a team of intermediate to experienced Digital Program Management professionals. Sets objectives and manages planning, organizing, and controlling resources/processes to achieve project/program objectives within scope, time, quality, and budget constraints.

Key Responsibilities

• Program Strategy & Planning
  • Define AI program roadmaps aligned with business objectives.
  • Develop program charters, milestones, and measurable success metrics (KPIs/OKRs).
  • Identify dependencies, risks, and mitigation strategies.
• Cross-Functional Leadership
  • Coordinate across Data Science, ML Engineering, Product, Legal, Compliance, and IT teams.
  • Facilitate stakeholder alignment between technical and non-technical leaders.
  • Manage vendor and third-party AI solution partnerships.
• Execution & Delivery
  • Oversee end-to-end AI lifecycle: problem definition → data preparation → model development → deployment → monitoring.
  • Implement Agile or hybrid delivery frameworks.
  • Ensure production readiness, scalability, and governance.
• Stakeholder Communication
  • Provide executive-level updates on AI program progress.
  • Translate technical concepts into business impact narratives.
  • Partner with AI adoption and change management team to drive adoption across the organization.

Qualifications

• Bachelor’s degree
• 5+ years of program/project management experience.
• 2+ years managing AI/ML or data-driven initiatives.

Preferred Qualifications

• Master’s degree in Computer Science, Engineering, Data Science, Business, or related field.
• Strong understanding of:
  • AI lifecycle
  • ML/LLMOps concepts
  • Cloud platforms (AWS, Azure, or GCP)
• Experience with Agile, Scrum, SAFe, or similar methodologies.

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave:
  • Paid vacation days, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 10 April 2026.