[Hiring] AI Delivery Lead @Tribe AI

Role Description

A Delivery Lead at Tribe is the operational backbone of an enterprise AI engagement. You own delivery execution end to end — ensuring we have a clear plan, milestones are tracked, risks surface before they become problems, and all internal functions stay aligned. You are the single escalation point for client stakeholders on everything related to delivery.

This role comes in two modes:

• Project Delivery Lead: Own a single workstream or SOW — running governance, managing timelines and budget, and keeping the engagement healthy day to day.
• Program Delivery Lead: Orchestrate multiple concurrent projects, define governance structures across workstreams, manage cross-cutting dependencies, and ensure the overall program is coherent and compounding in value.

An important distinction: Delivery Leads own milestone-level tracking and program health — not granular task management. Your job is to maintain visibility on whether milestones are Green, Yellow, or Red, surface risks when they're not, and make sure the right people are aligned to unblock them.

You work closely with GMs, Product Managers, Solution Architects, and Technical Leads. Together with the GM, you ensure that what Tribe builds actually lands — on time, on budget, and with the client ready to adopt it.

Qualifications

• 5–10 years of delivery, program management, or consulting experience with clear progression into ownership of complex, multi-stakeholder engagements.
• Proven track record managing large-scale technical programs — personally held accountability for milestones, budget, and client relationships.
• Strong consulting or enterprise delivery background — comfortable operating in client-facing environments where expectations are high and ambiguity is the norm.
• Product sensibility — engage with the decisions behind the deliverables and raise concerns when delivery is drifting from business value.
• Disciplined on governance without being bureaucratic — know how to run a program without creating overhead that slows the team down.
• Clear, honest communicator at the executive level — lead with signal, not noise, and can have difficult conversations when delivery is at risk.
• Comfort with the fast-moving AI landscape — enough fluency to ask smart questions and know when the technical ground has shifted.
• Experience managing distributed or contractor-based delivery teams across multiple workstreams.

Requirements

• Develop and manage high-level project plans, timelines, and budgets — maintaining clear visibility on schedule, cost, and scope without micromanaging task-level execution.
• Track milestone health (sprint goals, demo targets, major delivery blocks) and report status (R/Y/G) in internal weekly syncs — escalating Reds and Yellows as risks requiring immediate attention.
• Track progress, risks, issues, and dependencies across the engagement — maintaining a living view of what could derail delivery and what is being done about it.
• Participate in all governance ceremonies: internal and client kick-offs, stand-ups, retrospectives, and steering committee check-ins.
• Ensure deliverables meet quality standards and client expectations before they go out the door.
• Serve as the primary client contact for delivery: day-to-day project management, status transparency, and escalation handling.
• Provide clear, honest reporting to internal and external stakeholders — leading with what matters, not just what happened.
• Build trust with client stakeholders through consistency, follow-through, and the ability to have difficult conversations when delivery is at risk.
• Track delivery scope and surface changes early — coordinating with the GM, PM, and Technical Lead whenever scope shifts.
• Own change control from a delivery perspective, ensuring that scope decisions are documented, understood, and agreed across all parties before execution changes.
• Coordinate change management activities where applicable: user guides, training plans, communications, and rollout sequencing.
• Ensure smooth handoff and adoption of deliverables — including internal readiness at the client to absorb what's being built.
• Keep sales, product, and engineering aligned throughout the engagement — acting as the connective tissue that prevents information silos.
• Drive continuous improvement in delivery processes across engagements, contributing to Tribe's evolving delivery playbook.

Benefits

• Work on the most strategic AI initiatives inside Fortune 500 enterprises — not isolated pilots, but large-scale transformations.
• Operate at the frontier of applied AI alongside world-class engineers and technical practitioners.
• Help build Tribe's delivery model — our delivery function is still evolving and your experience will directly shape how we do this at scale.
• High-growth environment where ownership is real and visibility is direct.