[Hiring] Agile Project Manager – Product Delivery @Unifin

Role Description

The Agile Project Manager will serve as the operational backbone and communication bridge for Unifin's product delivery organization. You will be the torch bearer who guides alignment across our development teams, automation initiatives, and AI products—ensuring all teams see clearly and move together as a unified unit. This role owns the execution of agile ceremonies, backlog management, cross-functional communication, and release coordination across multiple simultaneous projects.

You will work as a core member of the Product Team Committee alongside the Product Quality Lead, Lead Engineer, AI Lead, Operations, and Compliance—translating strategic direction into executable delivery plans and maintaining visibility into blockers, risks, and team health.

You will not make technical implementation decisions or set QA acceptance standards independently—those remain the domain of engineers and QA leadership. Instead, you will empower teams to make those decisions by providing clarity, removing friction, and ensuring dependencies and blockers are surfaced and resolved quickly.

This is a fully independent role with direct mentorship and support from your manager (the Product Quality Lead), who will help you grow into leadership, answer questions, and coach you through challenges. You're expected to ask for help when you need it—and to be shameless about following up with teams, stakeholders, and leadership until blockers are resolved and priorities are clear.

Qualifications

• 2–5 years of hands-on experience as a Scrum Master, Agile Project Manager, or equivalent role (or equivalent demonstrated capability in agile delivery coordination)
• Proven experience running agile ceremonies (sprints, standups, retros, backlog refinement)
• Strong Jira proficiency: creating/managing epics, stories, tasks; building dashboards; running reports
• Excellent written and verbal communication skills—ability to translate between technical teams and non-technical stakeholders
• Demonstrated ability to coordinate across geographically distributed teams or matrix organizations
• Experience with sprint planning, capacity planning, and velocity-based forecasting
• Comfortable with ambiguity and able to drive clarity in loosely-defined situations
• Strong organizational and time-management skills; ability to juggle multiple projects simultaneously
• Not afraid to ask clarifying questions repeatedly and persist on follow-ups—thick skin and shameless about sending Slack messages/emails
• Willingness to learn and adapt frequently; comfortable in a fast-moving, evolving environment

Requirements

• Scrum Master (CSM) or Product Owner (CSPO) certification
• Experience in regulated industries (finance, collections, or compliance-heavy environments)—or software product delivery in a regulated context
• Experience with collections software platforms, compliance frameworks (FDCPA, GLBA, etc.), or collections domain knowledge
• Familiarity with AI/ML product delivery or automation project workflows
• Experience working with distributed or international development teams
• Experience with Atlassian tools (Jira, Confluence) beyond basic usage
• Track record of asking good questions and driving clarity in ambiguous situations

Benefits

• Competitive salary
• Flexible working hours
• Remote work options
• Professional development opportunities
• Health and wellness programs

Company Description

Unifin Inc. is a leading collections agency committed to innovative, compliant, and customer-focused debt recovery solutions. Our competitive advantage comes from our technology investments—custom software, automation, and AI-driven capabilities. This role is pivotal to scaling our product delivery as we grow our engineering footprint globally.

Next Steps

Interested candidates should submit:

• Resume highlighting agile/Scrum experience and multi-team coordination examples
• Cover letter describing a time you coordinated across distributed teams or resolved a cross-team blocker
• References from at least one prior manager or peer who can speak to your facilitation and communication skills