[Hiring] Vice President of Product Management @56dad57d-81b7-4889-9f75-7ef29807fa05

Role Description

The Vice President of Product Management is the architect of what comes next. Leading the entire product management function of a major business line, the VP turns a portfolio of proven products into a more unified, AI-enabled platform and drives the growth and revenue-retention results that come with it. The VP sets the 3–5 year strategy and the execution engine behind it, makes the organizational-design decisions that let a fast-scaling team move with momentum, and builds the next generation of product leaders. As a trusted advisor to the C-suite on strategic opportunities, investment, and risk, the VP keeps the product function anchored to a mission that matters: transforming how governments serve their communities.

Duties and Responsibilities

• Set the 3–5 year product strategy and turn it into a living roadmap, translating the combined strengths of Neumo’s product lines into a differentiated vision that wins in the market and ties directly to enterprise growth goals.
• Own product budgets, performance, and risk like a true business leader: define the metrics that matter (ARR, net revenue retention, adoption, time to value), make hard investment trade-offs, and hold the portfolio accountable for results.
• Make bold organizational-design decisions; build and scale a product organization for momentum, with clear ownership across product lines and shared ways of working across teams that came together through merger.
• Develop the next generation of product leaders: coach Directors and Managers, own senior hiring and succession planning, and build a bench known for craft, accountability, and customer obsession.
• Lead enterprise-wide product initiatives and cross-functional transformation, from unifying experiences across product lines to launching new capabilities and accelerating cross-sell across the portfolio.
• Advise the C-suite on strategic opportunities, investment, and risk remediation, including build, buy, and partner decisions and the product implications of acquisitions and integrations.
• Be the keeper of mission and culture for product: ensure every roadmap decision and team practice reflects Neumo’s commitment to making government work better for the people and communities it serves.
• Be the face of Neumo product to major clients, partners, and industry and executive forums: listen closely to government leaders, shape the conversation on modernization, and turn customer insight into roadmap.
• Establish the product operating model, standards, and governance that let a fast-growing portfolio move quickly and consistently, including disciplined discovery-to-delivery practices, pricing and packaging, and measurable outcomes across teams.
• Champion enterprise adoption of modern, AI-assisted product practices, and lead the strategy for bringing secure, responsible, AI-enabled capabilities into products used in regulated public-sector environments.
• Collaborate across the business, and especially with product and engineering peers, to strengthen the combined product and engineering organization and deliver outcomes customers can see and feel.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree with advanced degree preferred, or equivalent experience.
• 10+ years of experience including significant people-management and leadership experience in a growing software or SaaS business.
• Proven success leading a product function at scale and developing leaders who go on to run teams of their own.
• Deep government-technology and market expertise preferred: you understand how agencies buy, adopt, and depend on software, and what it takes to earn their trust.
• Track record of owning budgets, financial performance, and organizational design, ideally through a period of rapid growth, acquisition, or integration.

Knowledge, Skills and Abilities

• Enterprise strategy and organizational leadership: the ability to see around corners and rally many teams behind one ambitious direction.
• Financial and operational stewardship of a major function, with fluency in SaaS economics such as ARR, retention, pricing, and profitability.
• Executive communication with board, client, and partner presence: able to tell a compelling product story to a county official, a CEO, or an investor.
• Leadership development and organizational design: a talent magnet who builds teams that outperform.
• Change leadership and transformation at scale, including bringing teams, platforms, and practices together after mergers and acquisitions.

Work Environment

• The noise level in the work environment is usually moderate as the employee works remotely or in an office setting, at an individual workstation, using telephone and computer.

Physical Demands

• Must be able to remain in a stationary position for most of the day.
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine.
• This position needs to occasionally move about inside the office.
• The person in this position frequently communicates via telephone and video conferencing.