[Hiring] Technical Product Manager @Reflex Media

Role Description

Seeking.com is the world's largest premium dating platform, founded and led by an MIT alumnus and headquartered in Las Vegas. We are a technical company. Our product is built on a set of microservices, internal tools, and third-party integrations that our engineering, moderation, support, and finance teams operate every day.

We are hiring the Technical Product Manager who owns the platform layer underneath the Seeking core experience. This role may also be a fit for candidates whose current title is Technical Product Manager, Platform PM, Infrastructure PM, API PM, Payments PM, Product Engineer with a systems bent, or Software Engineer who has moved into product ownership.

This is the role for the Technical PM who is an expert at simplification, at organization, and at making complex systems easier to understand and easier to manage.

What You'll Own

• Platform and Internal Systems Ownership:
  • Own the roadmap for the internal tools and microservices that support Seeking.
  • Treat every internal system as its own product, with a defined user, a metric, and a documented interface.
  • Set quarterly OKRs for your surface and define both leading and lagging KPIs for every Key Result you own.
• Simplification, Documentation, and Order:
  • Take systems that are messy and make them clean.
  • Own the technical documentation for the surfaces you cover in Confluence.
  • Write specs, user stories, and acceptance criteria clean enough that an engineer using Claude Code can build directly from them.
• Doing the Work, Not Just Briefing It:
  • Prototype endpoints, admin screens, and internal tools yourself before they hit the engineering backlog.
  • Write SQL against the production data warehouse, read the code, and walk the calls yourself.
  • Use agent-assisted environments to produce real, testable artifacts inside a single sitting.
• Collaboration Across Teams:
  • Serve as the primary translator between the engineering team and the non-technical teams.
  • Ensure technical feasibility on every proposal and drive prioritization of what actually gets built.
  • Communicate updates, tradeoffs, and risks to stakeholders in plain, direct language.
• Payments and Moderation:
  • Own the internal payments system as its own product.
  • Own the moderation and support tooling that keeps the platform safe and the members supported.
  • Track the metrics that matter: transaction success rate, decline rate by gateway, latency, ticket time-to-resolution, moderation SLA.
• Data-Driven Decision-Making:
  • Instrument every feature with the data layer in mind from day one.
  • Analyze data to measure the success of every technical change you ship.
  • Propose data-driven improvements to the systems you own, and back them with the numbers.

Qualifications

• Engineering degree (Bachelor's in Computer Science, Software Engineering, Electrical Engineering, or a related technical field).
• Three to six years in a technical product role, ideally with an engineering background.
• Working knowledge of system architecture, REST APIs, microservices, and database design.
• SQL fluency.
• Referenceable shipping history in technical product work.
• Daily, fluent use of agentic AI tools (Claude, Claude Code, Cursor, MCP-based workflows, or comparable).
• Simplification instinct.
• Outstanding written communication.
• Presentation skill.
• Fluency in the operating stack (Confluence, Jira, Monday).

Preferred Qualifications

• Hands-on background as a software engineer before moving into product.
• Working experience with payments on a technical level.
• Working experience with support ticketing and content moderation systems.
• Cloud fluency (AWS preferred).
• Prior experience in dating, social, marketplace, subscription, or other consumer-focused product categories.
• Master's degree in Engineering, Computer Science, or a related field.

Compensation & Benefits

• Base salary: $145,000 to $190,000, commensurate with experience.
• Full-time, salaried, fully remote within the US.
• 99% coverage of our medical base plan, dental, and vision insurance.
• 65% coverage for qualified dependents.
• 100% coverage of short-term disability, long-term disability, and life insurance for qualified employees.
• 50% 401(k) match up to 6% per month.
• Flexible Spending Account.
• Flexible paid time off.
• Direct exposure to the CEO from day one, and a clear growth path as platform scope expands.

Equal Opportunity Employer

Reflex Media is an equal opportunity employer committed to diversity and inclusion in the workplace. We strictly prohibit discrimination of any kind. Candidates are encouraged to apply for qualified positions regardless of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or any other protected characteristics as outlined by federal, state, or local laws.