[Hiring] Strategy & Operations Lead, Enterprise @Clio

Role Description

We are seeking a Strategy & Operations Lead, Enterprise to join our growing Enterprise team. This role is preferably located in New York City but open to candidates remote across the USA or in Canada (excluding Québec).

The Enterprise Strategy & Operations team functions as a foundational, high-impact group within this segment. The team’s mandate is to:

• Lay the strategic and operational foundations required to build a market-winning Enterprise business.
• Partner closely with senior leaders across Product, Sales, Marketing, Finance, Revenue Operations, and the broader Strategy & Operations organization.
• Define where Enterprise should play, how it should win, and how it should scale.
• Establish the operating rhythm, performance management, and decision frameworks needed to execute effectively.

As a Strategy & Operations Lead, Enterprise, you will own a defined set of initiatives and stakeholder relationships within the Enterprise segment. Your work will span:

• Near-term execution and longer-term strategy.
• Enterprise GTM foundations, annual and quarterly planning, OKR definition, performance tracking, and executive-level business reviews.

You will bring structured thinking, analytical rigor, and an objective outside perspective to help leaders make better decisions, move faster, and course-correct as the business evolves.

Qualifications

• 4-6 years work experience in a relevant field (e.g. strategy & operations, product strategy, management consulting, investment banking, business development).
• Experience with market sizing, competitive landscaping, and financial modeling.
• Strong focus on strategic thinking and analytical problem solving.
• Strong interpersonal skills; excellent written and verbal communicator.
• Self-motivated, independent, and deadline-oriented.
• Understanding of how to measure and evaluate performance across all business functions.
• Strong ability to query, analyze, and synthesize insights using a variety of datasets.
• Demonstrate a keen interest in improving your craft by using AI.

Requirements

• Drive Enterprise performance management and operating cadence, supporting business reviews (MBRs/QBRs), defining success metrics, building dashboards, and synthesizing insights to inform leadership decision-making.
• Identify and investigate performance gaps and growth constraints across the Enterprise funnel (e.g., pipeline health, tier-1 accounts, GTM execution), partnering with Sales, Marketing, Product, and RevOps to design and implement targeted interventions.
• Support Enterprise GTM strategy and segmentation, including customer and account analysis, vertical prioritization (e.g., insurance, financial services, tech), ICP definition, value propositions, and foundational GTM motions.
• Lead analytical and strategic work on growth opportunities, such as market sizing, competitive and industry analysis, pricing and packaging considerations, and financial modeling to support investment and resourcing decisions.
• Facilitate cross-functional alignment, synthesizing inputs from multiple teams into clear recommendations, business cases, and execution plans that balance speed, rigor, and scalability.
• Support international and expansion assessments, helping evaluate current market performance, identify risks and opportunities, and inform go-forward plans for existing and new Enterprise markets.
• Operate as an embedded strategic partner to Enterprise leadership, combining analytical depth with strong execution skills to help move initiatives from insight to action.

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, and Sydney) to be in office minimum twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• EAP benefits for you and household members, including counseling and online resources.
• 401k matching and Child Education Savings.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

The expected salary range for this role is $153,600 to $192,000 to $230,400 USD. The final offer amount will be dependent on geographical region, applicable experience, and skillset of the candidate.

Company Description

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity, and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.