[Hiring] Staff Product Manager, Technical @Robots and Pencils

Role Description

We're looking for a Principal Product Manager to drive product vision and strategy across the engagements they support. This role is ideal for a deeply experienced product leader who owns the hardest product challenges, serves as the senior product voice in client relationships, and shapes how product management is practiced at Robots & Pencils.

In this role, you will operate as the principal product authority on a cross-functional team, defining vision, setting delivery standards, and partnering with client executives on product direction. You'll mentor experienced PMs, contribute to practice growth, and bring the depth of experience to navigate complexity, ambiguity, and high-stakes decisions with confidence.

What You’ll Do

• Craft & Delivery
  • Drive product vision and strategy on the engagements you support, owning direction for the most complex, high-stakes digital products.
  • Define product operating models, discovery practices, and delivery standards for the engagement.
  • Own the most difficult product challenges — framing problems, aligning stakeholders, and driving resolution at scale.
  • Define success frameworks and use data, research, and user insight to evaluate outcomes and shape product direction.
  • Identify opportunities to improve how product is practiced across the engagement and contribute those learnings back to R&P.
  • Bring an AI-forward mindset to your daily work, using tools like Claude to drive efficiency, research synthesis, and product thinking at scale.
• Collaboration & Communication
  • Partner with senior leadership and client executives as the principal product advisor, shaping product vision and direction at the engagement level.
  • Represent product thinking at the leadership level, influencing how strategy, delivery, and technology decisions are made.
  • Lead the most complex stakeholder forums, workshops, and executive-level discussions.
• Leadership & Influence
  • Define and champion product delivery standards and best practices on the engagements you support.
  • Mentor experienced PMs, helping them grow their product judgment, strategic thinking, and client impact.
  • Own the most difficult product decisions, serving as the senior product decision-maker on complex tradeoffs.
  • Contribute to business development, proposals, and the growth of R&P's product management practice.

Qualifications

• 10+ years of experience in product management, with a strong record in consultative or enterprise environments.
• Demonstrated track record of defining product vision and strategy at the program or portfolio level for complex, high-stakes digital initiatives, with measurable business impact.
• Expert-level client advisory skills and experience influencing at the executive level.
• Deep experience leading discovery, roadmapping, and delivery across large, multi-stakeholder organizations.
• Track record of mentoring senior product managers and shaping team-level PM practices.
• Strong cross-functional leadership and the ability to align engineering, design, strategy, and business at scale.
• Experience defining product metrics, success frameworks, and iterative delivery models.
• Deep applied experience with AI tools to drive efficiency, research synthesis, and product thinking at scale (e.g., Claude).
• Deep consulting or professional services delivery experience, with the gravitas to act as the primary product voice with senior client stakeholders and the discipline to deliver under client constraints.
• Experience contributing to business development, proposals, or practice growth is a plus.
• A formed point of view on how AI is reshaping product management, with the credibility to influence both client and internal thinking.

Helpful Extras and Unique Skills

• Comfort prototyping with AI tools to validate product hypotheses (e.g., Claude, Claude Code, Cursor, GitHub Copilot), de-risking decisions before engineering invests in them.
• Working fluency in GenAI fundamentals — LLMs, RAG, prompt and context engineering, and where models break — enough to frame the right product questions with engineering and clients.
• Hands-on contribution to AI-powered products — features, prompts, evals.
• External presence in the product or AI product community (writing, speaking, advisory work) that builds external pull for the firm.
• Vertical depth in one or more of Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, or Manufacturing.

You’ll Do Well Here if You Are

• A doer.
• A fast learner who knows you don't know everything.
• Direct in a way that makes the work better.
• Obsessed with craft.
• Built for ownership.
• All in.
• Resourceful when the budget, timeline, or team is tight.
• Glad to be in the room with people who care as much as you do.
• Honest about what you don’t know.

Compensation

The salary range for this role is $170,000 CAD - $225,000 CAD or $160,000 USD - $220,000 USD. We may ultimately pay more or less than the posted range.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k) to eligible employees