[Hiring] Staff ISTS Product (IC) @CVS Health

Role Description

The Staff ISTS Product, Developer Experience role is a senior individual contributor responsible for shaping product strategy, backlog direction, technical alignment, and organizational adoption across developer-facing platforms and capabilities within CVS Health’s developer experience ecosystem. This role operates in a highly collaborative, engineering-led environment and partners closely with senior engineering leaders, architects, platform teams, and internal developer communities to identify workflow friction, influence strategic priorities, and support investments that improve developer productivity, platform adoption, delivery velocity, and toil reduction.

This individual is expected to operate at the staff level by aligning multiple teams and stakeholder groups around a clear product direction, shaping roadmap and backlog strategy across complex initiatives, and bringing strong technical fluency to product decisions. They contribute as a high-trust product partner in an environment where engineering leads much of the technical direction, while raising the bar on product clarity, prioritization, validation, communication, and execution discipline.

The role supports a portfolio of internal, developer-facing capabilities that may include:

• Internal developer portals
• Platform tooling
• Self-service workflows
• API enablement
• Feature flagging
• Software deployment and release experiences
• Operational workflows such as on-call and incident support

This individual also plays an important role in strengthening product awareness, communication, sustainability, and compliance across the lifecycle of the capabilities they support.

Qualifications

• 8+ years of experience in Product Management, Technical Product Management, Business Analysis, or a closely related field
• 7+ years of experience supporting or leading product strategy, backlog management, roadmap direction, and cross-functional delivery for digital, platform, or technical products
• 7+ years of experience working closely with engineering teams and technical stakeholders in agile or iterative development environments
• 7+ years of experience with translating business needs, user feedback, and technical constraints into clear product priorities and decisions
• 7+ years of experience defining, tracking, and communicating metrics to measure product success and inform product direction
• 7+ years of experience with written, verbal, and visual communication skills, with the ability to communicate effectively across leadership levels and across technical and non-technical audiences
• 7+ years of experience with the ability to operate effectively as a senior individual contributor in a highly collaborative environment

Requirements

• Prior experience working in a developer experience, internal developer platform, engineering productivity or infrastructure-adjacent product domain
• Familiarity with developer-facing capabilities such as feature flagging, APIs, software deployment and release workflows, internal portals, self-service infrastructure, and on-call or incident support processes
• Experience operating as a senior individual contributor with cross-team or organizational influence
• Experience working in an engineering-led environment where product collaborates closely with technical leads and senior engineering leadership to shape priorities and improve execution
• Experience aligning multiple teams or stakeholder groups around shared product strategy and execution plans
• Experience supporting internal product awareness, enablement, or adoption efforts through strong communication, storytelling, and stakeholder engagement
• Experience using developer-centric, operational, or product metrics related to adoption, workflow efficiency, release health, or engineering productivity
• Experience improving planning, release, prioritization, or cross-team operating processes to support scale and reliability
• Experience working with enterprise-scale engineering organizations and navigating complex stakeholder landscapes
• Healthcare, PBM, or enterprise technology experience is a plus

Benefits

• Comprehensive and competitive mix of pay and benefits
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

Education

• Required - Bachelor’s degree in Business, Technology, Computer Science, Engineering, or equivalent work experience
• Preferred - Master’s degree
• Preferred - Certified Product Manager (CPM), Certified Scrum Product Owner (CSPO), or equivalent

Pay Range

The typical pay range for this role is: $106,605.00 - $260,590.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.