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Sr Own Brand Quality Program Manager
@BJ's Wholesale Club, Inc.
[Hiring] Sr Own Brand Quality Program Manager @BJ's Wholesale Club, Inc.
Apr 01, 2025 - BJ's Wholesale Club, Inc. is hiring a remote Sr Own Brand Quality Program Manager. đź’¸ Salary: starting from $125,500.00. đź“ŤLocation: USA.
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Role Description
The Sr. Program Manager is responsible for the quality, safety and compliance of BJ’s portfolio of hundreds Own Brand products in our baby, household cleaning and disposable paper categories, among others.
- Partners with brand management, sourcing, and product development teams to review and act on critical data about suppliers’ facilities, food/product safety programs, product quality, labeling and regulatory compliance programs.
- Works collaboratively across BJ’s and with suppliers to identify and manage risk, ensure compliance to laws and regulations, and deliver exceptional quality products to members.
- Reviews, approves, and advises the cross functional team on risks identified in supplier facility audits, food and product safety programs and product testing results.
- Monitors and defines actions in response to product quality data from digital reviews, member contacts, returns and purchase repeat information.
- Partners with suppliers to assess the root cause of product quality issues, ensures a remediation plan is in place and monitors progress on plans.
- Addresses urgent food/product safety and quality concerns to recommend actions to protect members and brand.
- Oversees the development of packaging and digital labels and claims across various categories.
- Serves as a subject matter expert in the development of BJ’s quality management system.
- Supports strong data and records within the information management system to ensure data integrity across products.
- Leverages a network of external resources to develop, monitor and continuously improve products.
- Monitors regulatory changes, assesses impact and adapts programs to meet compliance responsibilities.
- Maintains a strong partnership with BJ’s Legal team and consults on necessary process improvements.
- Optimizes and leverages data on product satisfaction among members to improve the member experience.
- Leads investigation into root cause of major complaints.
- Tracks, analyzes and reports on Key Performance Indicators (KPIs) for quality.
Qualifications
- 10-15 years of experience in retail / owned brand roles or with a national brand food/product manufacturing company with increasing complexity in Quality Assurance.
- Strong working knowledge of FDA regulatory requirements and experience developing compliance strategies.
- Demonstrated track record of establishing a quality management system with programs that deliver exceptional quality, safety and compliance.
- Ability to foster relationships and influence decisions with cross functional partners and suppliers.
- Experience working in a stage-gate model within a retailer or manufacturer.
- Proven ability to establish and manage a network of relationships with third party labs/auditing partners, labeling review partners and suppliers.
- Ability to navigate ambiguity and work in a fast-paced environment.
- Capable of translating technical information for non-technical audiences to communicate risk and drive decision making.
Requirements
- Domestic and potential international travel required (<25%).
Benefits
- BJ’s pays weekly.
- Eligible for free BJ's Inner Circle and Supplemental membership(s).
- Generous time off programs to support busy lifestyles including vacation, personal, holiday, sick, bereavement leave, and jury duty.
- Benefit plans for changing needs including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, and flexible spending.
- 401(k) plan with company match (must be at least 18 years old).
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Product
Product
|
Salary
đź’¸
starting from $125,500.00
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
