[Hiring] Senior Technical Product Manager @Black Box

Role Description

Senior Technical Product Manager, Networking and Switches

• Reports To: VP of Products
• Location: Plano, TX, Lawrence, PA, or India (preferred for direct access to our hardware labs), or Remote (US).
• Travel: 20%

What You Will Do

• Technical Portfolio Strategy and Optimization: Evaluate the existing networking, converter, and console server portfolio to drive SKU rationalization, BOM optimization, and margin improvement. Identify which products to consolidate or sunset and which high-margin lines to scale.
• OEM/ODM Vendor Architecture and Management: Act as the primary technical interface with our global manufacturing partners. Influence their roadmaps, negotiate technical SLAs, and drive root-cause analysis and supplier quality corrections for field failures.
• Rigorous Product Engineering and QA Leadership: Own the firmware and hardware validation gate. Design and execute New Product Introduction testing, regulatory compliance verification, and automated test frameworks.
• Level 3 Escalation Authority: Serve as the final technical escalation point for complex field failures. Perform hands-on debugging in the lab, translate field data into engineering requirements, and enforce corrective actions with vendors.
• Engineering Impact of Compliance and Certification: Partner with the Compliance Manager, who tracks market mandates and certification requirements. Translate those mandates into hardware and firmware requirements, evaluating vendor BOMs and architectures so that component or firmware changes do not silently invalidate FIPS, TAA, UL, NERC CIP, and other relevant standards.
• Lifecycle and Knowledge Execution: Manage the product lifecycle from NPI through End-of-Life. Build the technical documentation, training material, troubleshooting guides, firmware test checklists, and compatibility matrices that empower support, Product Ops, and adjacent product managers.
• Cross-Portfolio Technical Collaboration: Act as the networking subject matter expert for the broader product organization, supporting Sales and Product Marketing with technical content.

Qualifications

• Bachelor’s degree in electrical engineering, Computer Science, Telecommunications, or a related technical field; OR equivalent hands-on experience with a proven track record in hardware validation and network engineering.
• Industry certifications such as CCNA, CCNP, CompTIA Network+, or equivalent industrial networking certifications are highly preferred and can substitute for formal education requirements.

Requirements

• You are a hands-on technical leader who is just as comfortable reading a market trend report as you are hooking up a serial cable to debug a spanning-tree loop in the lab.
• You have experience managing OEM/ODM relationships and know how to hold external engineering teams accountable to strict quality and firmware standards.
• You understand that in an extensive hardware portfolio, strategy is realized through rigorous execution, BOM optimization, and reliable technical sustainment.

Company Description