[Hiring] Senior Technical Product Manager @Skillable

Role Description

• Own the planning and delivery of platform capabilities within a defined technical scope (e.g., self service reporting, internal business intelligence, data dictionary, customer data access, insights generation).
• Translate high-level product strategy into actionable technical requirements and system designs for engineering execution.
• Partner with platform architects, DevOps, and engineering leaders to ensure technical feasibility, performance, and security of product initiatives.
• Serve as the Product Owner within Agile delivery teams, maintaining a well-groomed backlog and writing clear, technically sound features and user stories with acceptance criteria.
• Build, champion and execute on the product vision, strategy and plans to expand Skillable’s total addressable market.
• Define and establish metrics for feature adoption and engagement.
• Drive continuous improvement in internal platform tooling, automation, and integration with external systems.
• Lead technical planning sessions, architecture trade-off discussions, and risk evaluations.
• Act as a subject matter expert for assigned domain areas, partner with product marketing and enablement, and contribute to documentation, technical specs, and knowledge sharing.
• Participate in incident reviews and proactively identify root causes and resolution paths in collaboration with SRE and engineering teams.
• Represent platform needs in cross-functional engineering forums, sprint demos, and internal release reviews.
• Act as subject matter experts in assigned domain areas for customer escalations, engagements, and outbound activities.
• Identify and evaluate opportunities to leverage AI to improve data products, workflows, automation, and user experiences.
• Incorporate AI capabilities and emerging technologies into product strategy and roadmap planning where they provide meaningful business and customer value.
• Leverage AI tools to improve product discovery, requirements development, data analysis, documentation, and other product management workflows.
• Contribute to interviewing and selecting new team members.
• Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis.
• Other strategic business initiatives or special cross-functional project involvement as required.

Qualifications

• Bachelor’s degree in Data, Analytics, Computer Science, Engineering, or a related technical field—or equivalent work experience.
• 8+ years in technical product management or a related technical role (e.g., engineering, DevOps, systems architecture).
• 5+ years working with customers, writing requirements for new product offerings, and collaborating with architects, developers, and related peer groups.
• Strong experience with AI tools, technologies, and platforms to accelerate and automate many of the tasks and processes to effectively create value.
• Demonstrated ability to identify practical opportunities to apply AI to solve business or customer problems.
• Experience using AI tools to support product management activities such as research, requirements development, analysis, documentation, or decision making.
• Familiarity with data extraction (Boomi/Rivery), loading, transformation (DBT) and visualization (PowerBI, Tableau) processes and tools.
• Familiarity with cloud, container, and datacenter platforms (Azure, AWS) and associated services (e.g., networking, identity, observability, storage) preferred.
• Proven ability to write clear, technically rigorous requirements, and collaborate on architectural decision-making.
• Demonstrated success working with cross-functional teams with influence to deliver backend or infrastructure-heavy projects while promoting collaborative partnerships to drive results.
• Interest and ability in mentoring and/or training other team members as applicable.
• Proven ability to communicate effectively to various audiences/levels, both internal and external stakeholders, including leadership through various mediums.
• Ability to present and convey material both formally and informally to all levels of an organization.
• Proven organizational skills with the ability to address short-term and long-term demands simultaneously.
• Easily adaptable with the ability to pivot with changing business needs, keeping a professional demeanor and leading by example for other colleagues.
• Experience working in Agile environments, managing backlogs, and collaborating with engineering teams on sprint planning and delivery.
• Excellent problem-solving, critical thinking, prioritization, and documentation skills.
• Comfortable operating in a fully remote environment using modern communication and collaboration tools.
• High attention to detail, organizational skills, and the ability to manage competing priorities effectively.
• High-level of confidence, integrity and professional courtesy.
• Strong Microsoft suite experience, including teams or similar web conferencing and internal communication software experience preferred.
• Naturally inquisitive with a desire to learn, solve problems and dig into detailed analysis.
• Experience working in a fully remote team is preferred, but not required.
• Thorough understanding (or willingness to learn expeditiously) of business operations and processes.
• Background in systems design or hands-on engineering preferred.
• Experience with and/or knowledge of Skillable platform technologies including lab design, lab creation, lab management, lab delivery, and lab architecture preferred.
• Experience supporting or building platforms used internally by engineering and product teams preferred.
• Experience in software engineering and software design preferred.

Benefits

• Fully remote with a monthly stipend to pay for office services and supplies.
• Medical (2 plan options), dental (2 plan options), vision, health savings account with generous employer contributions, healthcare spending accounts, dependent care spending accounts, EAP, group paid life insurance, group paid STD and LTD and voluntary life/AD&D insurance, accident and critical illness options.
• 401(k) with company match, tuition reimbursement, healthy lifestyle reimbursements.
• Unlimited PTO, Paid holidays, bereavement leave, parental leave, caregiver leave and paid FMLA leave.
• Privilege of logging off at 2:00 pm local time, every Friday for team members who are caught up on work and meeting deliverables.
• Full company closure during the 4th of July holiday week.
• Reimbursement for up to $750 annually to use towards lifestyle choices that impact their wellness such as gym memberships, fitness classes or healthy meal plans.
• Stipend of $200 a month for office expenses.
• Access to pet insurance; access for employees and dependents to Skillable learning opportunities through our product and more!

Working Conditions

• The job conditions for this position are in a remote home office setting, requiring a space that supports privacy and focus to attend to regular and frequent video and voice calls.
• Employees in this position use PC and phone on an ongoing basis throughout the day.
• Periodic travel may be required equaling up to approximately 10% of the time.