[Hiring] Senior Technical Alliance Manager: Strategic Server OEM Partners @WEKA

Role Description

We are looking for a U.S. based Senior Strategic Partner Manager – Server Partnerships to operationally own and drive technical planning and delivery for WEKA's server partner ecosystem. This is a detail-oriented, execution-focused role responsible for keeping WEKA's Qualified and WEKA Verified Platform program running with precision — managing roadmap planning, platform currency, partner readiness, product structures, and the day-to-day operational rhythm that keeps both WEKA field teams and server partners aligned and moving.

Key Responsibilities

• Qualified Platform Roadmap Planning & Currency:
  • Own and maintain the WEKA Qualified Platform roadmap for each server partner, tracking planned validation milestones, platform releases, and compatibility commitments.
  • Proactively manage platform currency — ensuring WEKA software releases are validated and listed against current and upcoming server platforms in a timely manner.
  • Coordinate with WEKA Product Management and partner technical teams to plan, schedule, and track qualification activities, resolving delays and dependencies as they arise.
  • Maintain a clear, up-to-date view of qualification status across all active server partners and communicate proactively when timelines shift.
• Partner Readiness:
  • Ensure server partners are fully enabled and ready to position, sell, and support WEKA qualified solutions at all times.
  • Drive the creation and maintenance of partner-facing readiness materials — including solution guides, qualification matrices, and platform compatibility documentation.
  • Coordinate partner training and enablement activities in collaboration with WEKA's partner and technical teams.
  • Track and report on partner readiness gaps and own the action plans to close them.
• Product Structures & SKU Management:
  • Define and drive the implementation of appropriate product structures — including SKUs, bundles, and joint solution configurations — within WEKA's sales tools and systems.
  • Work cross-functionally with Product Management, Sales Operations, and Finance to ensure partner-related SKUs are accurately built, priced, and maintained.
  • Manage the full lifecycle of partner solution SKUs, from initial creation through updates and eventual end-of-life, ensuring accuracy and consistency across all systems.
  • Serve as the operational point of contact for any sales tool issues related to partner product listings or configurations.
• Field Escalations & Exception Management:
  • Act as the primary operational escalation point for field sales teams on partner-related issues — including platform compatibility questions, qualification gaps, deal-specific exceptions, and partner commitment requests.
  • Triage, own, and drive resolution of field escalations by coordinating with the appropriate partner contacts and internal WEKA stakeholders.
  • Establish and maintain clear escalation paths and SLAs, ensuring field teams receive timely, accurate responses.
  • Track recurring escalation patterns and work proactively to address root causes through better tooling, documentation, or partner alignment.
• Communications & Operational Cadence:
  • Ensure timely, structured communication flows in both directions — keeping WEKA field teams informed of partner roadmap updates, qualification status, and program changes, while keeping partners informed of WEKA release timelines, requirements, and field feedback.
  • Own the operational cadence with each server partner: schedule and run regular sync calls, maintain shared trackers, and produce clear meeting outputs with owners and due dates.
  • Publish and maintain internal-facing partner status updates, roadmap snapshots, and qualification dashboards for consumption by sales, product, and leadership teams.
  • Proactively flag risks, delays, or misalignments — internally and externally — before they become escalations.

Qualifications

• 7+ years in partner operations, technical alliances, or partner program management within the enterprise infrastructure, storage, or server ecosystem.
• Hands-on experience managing partner qualification or certification programs with Tier-1 server OEM/ODM partners (e.g., Dell, HPE, Lenovo, Supermicro, or similar).
• Demonstrated experience managing SKUs, product structures, or catalog configurations within enterprise sales tools (e.g., Salesforce, CPQ systems, or equivalent).
• Track record of owning complex operational workflows across multiple internal and external stakeholders simultaneously.

Requirements

• Exceptional organizational and program management skills — highly structured, detail-oriented, and accountable.
• Technical acumen — able to understand and communicate server platform roadmaps, compatibility requirements, and qualification criteria without needing extensive technical hand-holding.
• Strong written and verbal communication skills with the ability to synthesize complex status into clear, concise updates for field teams, partners, and leadership.
• Proactive and solutions-oriented — identifies gaps before they become problems and drives resolution with urgency.
• Comfortable operating in a fast-paced environment where priorities shift and operational precision is critical.

Preferred

• Experience in AI infrastructure, data storage, or high-performance computing ecosystems.
• Familiarity with WEKA or competitive data platform solutions.
• Prior experience owning joint solution lifecycle management or partner compatibility programs.

How Success Is Measured

• Partner platform readiness and currency aligned to WEKA’s most current roadmap and requirements.
• Timeliness of qualification milestones against committed roadmap dates.
• Field escalation resolution time and satisfaction.
• Accuracy and completeness of partner SKUs and product structures within WEKA sales tools.
• Partner and field team feedback on communication quality and operational responsiveness.

How We Work: The WEKA Way

• We are Accountable: We take full ownership, always—even when things don’t go as planned.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed.
• We are Collaborative: True collaboration isn’t only about working together; it’s about lifting one another up to succeed collectively.
• We are Customer Centric: Our customers are at the heart of everything we do.