[Hiring] Senior Product Owner - Healthcare Navigation @Alight

Role Description

The Senior Product Owner – Healthcare Navigation is responsible for bridging the gap between business stakeholders and engineering teams to deliver user-centered healthcare navigation solutions. This role focuses on developing scalable, intuitive digital and human-delivered products that improve member experiences and outcomes. It requires strong expertise in product management, backlog ownership, and cross-functional collaboration to ensure alignment between strategy and execution.

• Collaborating with Product Leadership to align product strategy, roadmap priorities, and execution objectives.
• Translating strategic initiatives into detailed user stories with clear acceptance criteria for development teams.
• Maintaining and prioritizing the product backlog to align with business goals and stakeholder feedback.
• Participating in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, to support team delivery.
• Clarifying business rules, workflows, and edge cases to ensure high-quality product development.
• Partnering with QA teams to ensure test cases align with requirements and validate acceptance criteria.
• Facilitating communication between technical and non-technical teams to ensure shared understanding of goals and requirements.
• Supporting enhancements to healthcare navigation solutions by integrating digital tools with human-supported services.
• Tracking sprint progress, delivery outcomes, and incorporating user feedback into backlog updates.
• Contributing to continuous improvement efforts within Agile processes and team workflows.

Qualifications

• 5+ years of experience in Product Management or Product Ownership roles.
• 3+ years of experience in healthcare, benefits, or digital health product development.
• Experience building or supporting healthcare navigation, care coordination, or benefits navigation platforms.
• Experience delivering user-centered digital products that enhance member and client experiences.
• Experience supporting Agile development teams through backlog management, sprint planning, and ceremonies.
• Ability to write detailed user stories and acceptance criteria for product development teams.
• Strong analytical and problem-solving skills to address complex requirements.

Requirements

• US Citizenship required due to the nature of the role supporting federal government services.
• All virtual interviews to be conducted on video.

Benefits

• Programs and plans for a healthy mind, body, wallet, and life.
• Variety of health coverage options.
• Wellbeing and support programs.
• Retirement plans.
• Vacation and sick leave.
• Maternity, paternity, and adoption leave.
• Continuing education and training.
• Several voluntary benefit options.