[Hiring] Senior Product Manager, RCM Strategy @Synapse Health

Role Description

We’re seeking a Senior Product Manager, RCM Strategy to own and advance the future-state product strategy for Revenue Cycle Management across the order lifecycle. This role will provide dedicated Product leadership to understand current-state challenges, identify opportunities to improve workflows, and design scalable solutions that support continued growth, improve operational performance, and reduce financial and administrative friction.

• Develop and articulate a future-state product strategy for RCM across the order lifecycle.
• Lead deep discovery across RCM workflows, systems, data flows, and user experiences.
• Develop clear product points of view and recommendations for future-state capabilities.
• Identify opportunities to connect, simplify, or modernize fragmented RCM capabilities.
• Partner with senior leaders to align on product direction and investment priorities.
• Evaluate opportunities based on measurable business outcomes.
• Translate complex financial, operational, and business problems into clear product strategies.
• Define and evolve the RCM product roadmap.
• Lead product execution from discovery through delivery and iteration.
• Manage the product backlog and drive sprint planning and execution.
• Build strong partnerships across various teams to align stakeholders around product direction.
• Bring structure and clarity to ambiguous problems and drive alignment on priorities.
• Contribute to a strong product culture through insights and best practices.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, or a related field.
• 7+ years of experience in product management.
• Experience working with revenue cycle management or healthcare finance.
• Demonstrated experience managing a scrum team.
• Strong analytical skills and experience using data to inform product decisions.
• Strong communication and stakeholder management skills.
• A collaborative mindset and strong ownership mentality.

Requirements

• Experience building or optimizing revenue cycle management products.
• Familiarity with DME, healthcare operations, reimbursement workflows, claims, billing.
• Experience building internal tools or workflow products.
• Demonstrated ability to identify and simplify fragmented processes.
• Knowledge or experience leveraging artificial intelligence or automation.

Benefits

• Professional growth opportunities with compelling career paths.
• Healthy work-life balance supported by flexible paid time off (PTO).
• Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance.
• 401(k) savings plan with employer matching contributions.