[Hiring] Senior Product Manager, Customer Integrations @Clover Health

Role Description

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we deliver improved outcomes at lower cost through early diagnosis and longitudinal care management of chronic conditions.

We are looking for a Senior Product Manager to own Customer Integrations. You are accountable for ensuring that the data our customers provide is complete, reliable, and continuously useful for the clinical workflows, analytics, and provider-facing tools built on top of it. You will work directly with customer data and technical teams as their primary counterpart at CPH, and you will build the integration infrastructure that lets us scale as our customer base grows.

As a Senior Product Manager of Customer Integrations, you will:

• Ensure customer data completeness and reliability across markets.
• Manage direct enterprise customer relationships for data delivery.
• Build integration infrastructure that compounds.
• Oversee concurrent execution across customers.
• Maintain downstream accountability.
• Leverage AI-augmented data operations.

Success in this role looks like:

• Time from customer contract to high-confidence data readiness compresses as integration infrastructure matures.
• Enterprise customers view you as a trusted technical partner who understands their data, their constraints, and how to move forward together.
• Clinical product, analytics, and operations teams build confidently on the data your integrations deliver.
• Every new customer integration is faster than the last because of the systems, patterns, and monitoring you have built.
• Data issues are identified and resolved before they surface in product behavior or customer feedback.

Qualifications

• 6-8+ years of product management experience owning outcomes in healthcare data, integration platforms, or clinical data operations.
• Deep working knowledge of healthcare data: claims, pharmacy, labs, enrollment, provider networks, and medical records.
• Experience working directly with enterprise customers or partners on data delivery, quality, and technical coordination.
• Experience in health-tech involving payer, provider, or value-based care data operations.
• Ability to manage multiple concurrent integration efforts and keep a growing portfolio moving.
• Infrastructure building that scales with a focus on patterns and systems.
• Experience using AI to investigate, validate, and scale work that would otherwise require manual effort.
• Thrives in an empowered product organization and can drive a roadmap with limited direction.

Benefits

• Competitive base salary and equity opportunities.
• Performance-based bonus program, 401k matching, and regular compensation reviews.
• Comprehensive medical, dental, and vision coverage.
• No-Meeting Fridays, monthly company holidays, and access to mental health resources.
• Generous flexible time-off policy.
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities.
• Reimbursement for office setup expenses.
• Monthly cell phone & internet stipend.
• Remote-first culture enabling collaboration with global teams.
• Paid parental leave for all new parents.
• And much more!

Company Description

In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives.