[Hiring] Senior Product Manager - AI Agents @Zeta Global

Role Description

Zeta Global is on the cutting edge of integrating large language models (LLMs) into marketing technology. We are seeking a Product Manager to lead our LLM Operations, focusing on agent chaining, model orchestration, and the development of a marketer-friendly agentic tooling. This role is pivotal in making advanced LLM capabilities accessible to marketers in-line and as dedicated product offerings, bridging the gap between technical complexity and user-friendly applications.

Responsibilities

• Agent Chaining and Orchestration: Develop and manage the process of chaining LLM agents for complex workflows, ensuring seamless orchestration and integration within our platform.
• Model Workbench Development: Lead the creation of a Model Workbench designed for marketers, making it intuitive for non-technical users to leverage LLM capabilities in their workflows.
• MCP Capabilities: Oversee the registration and maintenance of Model Context Protocol server, ensuring that all model capabilities are well-documented and easily accessible.
• Agent Evaluation Suites: Build robust evaluation suites for testing and iterating on agent performance, ensuring continuous improvement and reliability.
• Context Streaming Services: Implement and manage context streaming services that allow for real-time data flow and contextual awareness in agent interactions.
• Technical Troubleshooting and Prototyping: Actively participate in troubleshooting and debugging using tools like LangSmith, and lead by example in building proof-of-concepts (POCs) to demonstrate the feasibility and potential of new ideas.
• Advocacy for Quick Iteration: Promote a culture of rapid prototyping and iteration, demonstrating the value of "vibe coding" as a gateway to scalable product development.

Qualifications

• Experience in Product Management: Demonstrated experience managing complex technical products, particularly those involving LLMs or AI-driven tools.
• Technical Proficiency: Strong technical background with hands-on experience in tools like LangSmith, and familiarity with workflow orchestration and LLM agent chaining.
• Problem-Solving Skills: Proven ability to troubleshoot, innovate, and rapidly prototype solutions to demonstrate product feasibility.
• Communication and Collaboration: Excellent communication skills, with the ability to work closely with cross-functional teams and offshore developers to align on best practices and product goals.

Preferred Qualifications

• Experience with Agentic Infrastructure: Familiarity with integrating traditional ML with generative models to enhance model explainability and user interaction.
• Background in Workflow Orchestration: Experience with existing workflow orchestration tools and methodologies.

Benefits

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance
• And more!!

Salary Range

The salary range for this role is $170,000 - $180,000, depending on location and experience.

People & Culture at Zeta

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another.