[Hiring] Senior Product Manager @Raymond Search Group

Role Description

Our client is a growing manufacturer of water quality testing and chemical feed technology, and the software platform their customers run on is now central to the business. A white-labeled web portal plus native tablet and mobile apps, used by service technicians, laboratory managers and plant operators to document service visits and deliver customer reports.

They are looking for a hands-on product leader who can:

• Run customer discovery: interviews, workflow observation, usability testing, and a roadmap built on what you learn.
• Design hands-on in Figma: create wireframes, user flows, and interactive prototypes across web, tablet, and mobile.
• Manage the backlog: epics, user stories, testable acceptance criteria, sprint planning with engineering and QA.
• Ensure product acceptance and release readiness, including pilots, release notes, and customer communications.
• Oversee mobile releases end to end through App Store Connect and Google Play Console.
• Provide commercial input on positioning, demos, pricing, packaging, and feature entitlements.

Qualifications

• 5+ years in product management with substantial hands-on B2B SaaS ownership.
• Proven ownership from discovery through design, delivery, launch, and post-launch measurement.
• Experience shipping both browser-based software and native mobile or tablet apps, including the release coordination yourself.
• Real Figma proficiency: creating the designs, not reviewing someone else's.
• Strong customer discovery and usability testing skills, with the ability to simplify complex operational workflows for users of varied technical confidence.
• Technical fluency in APIs, integrations, data models, permissions, and synchronization (coding not required).
• Clear written communication and independent prioritization.

Requirements

• Helpful but not required: experience in water treatment, industrial water management, laboratory workflows, or software serving manufacturing and industrial facilities.
• Experience with field service, inspection, maintenance, or asset management tools.
• Familiarity with offline and intermittent-connectivity workflows and data synchronization.
• Knowledge of multi-tenant and white-label SaaS, configurable workflows, and role-based access.

Benefits

• Opportunity to shape a platform as a hands-on product manager.

Company Description

Applicants must be authorized to work in the United States without current or future sponsorship.