[Hiring] Senior Product Manager @Deque Systems Inc

Role Description

The Senior Product Manager is responsible for defining priorities for our mobile product, driving continuous discovery, and ensuring the delivery team is focused on the highest-value work aligned to customer needs and product direction. This role serves as the connective point between customers, Product Development, Sales, Customer Success, and Marketing.

• Continuously engage with customers, users, Sales, Support, and Customer Success to embody the product's target market for the development team.
• Ensure the development team is clear on the highest-priority work, defined against the product vision, competitive landscape, and customer needs.
• Provide Product Marketing Management with necessary information to enable sales, customer success, and channel partners.
• Represent the product internally and externally to customers, Sales, and Customer Success.
• Act as the voice of the customer and target market for Product Development and cross-functional teams.
• Work closely with Engineering Managers to ensure effective iteration for product competitiveness and value.
• Define and communicate product requirements, priorities, business outcomes, and release objectives.
• Partner closely with Product Development throughout discovery, validation, delivery, and iteration cycles.
• Collaborate with Product Marketing, Sales, and Customer Success to support positioning, enablement, and launches.
• Monitor customer feedback and product performance to inform prioritization.
• Communicate priorities and progress clearly to both technical and non-technical audiences.
• Create quarterly product roadmap proposals and run meetings with stakeholders to finalize the roadmap.
• Work with the product owner and senior technical staff to prioritize work from sprint-to-sprint.
• Manage product owner(s) and/or junior product manager(s): set clear expectations, coach to high performance, and address underperformance directly.
• Work with engineering manager(s) on staffing and managing technical team members.
• Contribute to the advancement and improvement of the product management discipline at Deque.
• Create and maintain the competitive radar-scope for mobile, propose and maintain market-traction metrics.
• Present to industry analysts and represent Deque and the mobile product as a leader in the space.
• Enable the organization: train Sales and Solutions Engineers on value, competitive positioning, features, and demos.
• Run the product forum for the mobile product.
• Create and maintain product Intranet content and contribute to sales collateral.
• Advocate for and implement marketing and sales campaigns that improve product sales.
• Understand team efficiency relative to industry and company benchmarks.
• Form direct relationships with users at lead customers.

Qualifications

• 4–7 years of product management experience in a B2B SaaS environment, with a proven track record of successful product launches.
• Experience partnering with direct sales organizations, including Account Executives and Solutions Engineers.
• Worked closely with Product Development team members as primary users/stakeholders.
• Experience balancing customer demands, competitive pressures, and the need to progress toward product vision.
• Experience articulating the value proposition of the product to both internal and external audiences.
• Comfortable identifying and tracking competitive products and market positioning.
• History of direct customer engagement, including discovery conversations and product feedback sessions.
• Experience working at a fully remote company is a plus.

Requirements

• Continuous discovery.
• Customer empathy and advocacy.
• Engaging users and customers in product development.
• Using AI tools for Product Management work.
• Using AI coding tools to create working prototypes.
• Clear communicator and collaborative team player.

Company Description

Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.

• We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible.
• With over 475,000 extensions installed and over 5,000 audit projects completed, Deque is the industry standard.
• Join our growing family as we work to make the web a better place for everyone.

Job Location

Remote

How to Apply

Apply by submitting your resume and a cover letter. Applications without a cover letter will not be considered.

• In your cover letter, explain your interest in joining Deque and how you align with our Core Values.
• Depict key attributes that differentiate you as a candidate.

Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required. The expected salary range is $160,000–$185,000 but is subject to change based on the skills, abilities, and experience of each candidate.

Thank you for your interest in joining our exciting company!