[Hiring] Senior Product Manager @BCD

Role Description

The Sr Product Manager for Travel Commerce Admin (Core) is responsible for helping define and deliver the strategy, roadmap, and execution of the internal admin product that powers the commerce platform. You will help enable scalable configuration, control, and governance of commerce capabilities across clients, markets, and channels.

The role helps ensure the admin platform enables fast onboarding, safe configuration, regulatory compliance, and efficient operations. This product is a critical backbone of the commerce ecosystem—largely invisible to end users, but essential to speed, scale, and policy compliance for customer travel programs. As the Sr. Product Manager you will be part of a team with the other Product Manager, to help guide, coach and mentor and show leadership for the product. You will also be part of the Leadership Team for Agent Technology.

As a Sr. Product Manager, Travel Commerce Admin, you will:

• Translate commerce platform needs into scalable admin and configuration capabilities
• Deeply understand configuration workflows, pain points, and scalability constraints
• Ensure admin tools reduce manual effort, errors, and dependency on engineering teams
• Provide management of PNR formats globally
• Identify opportunities for innovation and improvement
• Contribute to the vision, strategy, and roadmap for the Admin & Configuration Platform
• Product Management of 3rd party tools used for Travel Commerce Platform
• Work closely with Travel Commerce Product Managers to ensure admin capabilities support go-to-market needs
• Act as the voice of internal users: implementations, support, product teams (hotel, car, air, rail, payment) and other product areas (ie. Core services)
• Partner closely with engineering, UX, and architecture to deliver high-quality solutions
• Partner with Implementation and Operations teams to streamline onboarding and configuration at scale

Qualifications

• Comfortable operating between strategy and detailed execution
• Data-informed, systems-oriented thinker
• Strong product discovery and problem framing skills (internal user focus)
• Ability to translate complex business/platform needs into clear requirements and user stories
• Comfortable working with APIs, data models, and configuration concepts (not required to code)
• Analytical and metrics-driven; able to define KPIs and use data to drive prioritization
• Strong stakeholder management and communication (clear written updates, structured decision-making)
• Execution mindset with attention to detail, quality, and operational impact
• Experience in product management, preferably platform or internal products
• Experience working in complex, multi-market, multi-client environments

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Company Description

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales.

For more information, visit www.bcdtravel.com .

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