[Hiring] Senior Product Manager @Streamline Healthcare Solutions

Role Description

The Senior Product Manager is a pivotal force in shaping and advancing the physical and medical functionality in our SmartCare EHR system, with a specific goal of improving the end user experience to reduce clinician and physician burnout.

• Translate market opportunities, product gaps, regulatory needs, and workflow improvement opportunities into a prioritized roadmap with clear use cases and target outcomes
• Lead user groups with clinicians (MD/DO, NP/PA, RNs), and operational leaders; synthesize insights into clear problem statements and use cases with clear impact-based prioritization
• Define success metrics (adoption, reduced clicks, first-pass claim rate, medication administration error rate, charting time, etc.) and work with customers to document value stories
• Collaborate closely with behavioral and physical healthcare professionals, business stakeholders, and end-users to gather, define and prioritize product enhancements
• Work collaboratively with cross-functional teams, including development, quality assurance, implementation and support to ensure customer value is delivered through new features
• Evangelize and champion the product roadmap, aligning it with business objectives, customer needs, and market demand
• Ensure the EHR product complies with healthcare regulations, patient safety standards, and remains current with relevant certifications
• Monitor and analyze product performance metrics, user feedback, and market trends to inform data-driven decisions for continuous improvement
• Foster a growth mindset-oriented culture of innovation, collaboration, and excellence

Qualifications

• Bachelor's degree (B.A.) from four-year college or university in a relevant field (medicine, nursing, informatics)
• 3+ years clinical practice experience in an ambulatory clinic
• 2+ years product management experience designing & building workflows for primary care or inpatient healthcare including backlog management, product requirements use case experience, or equivalent combination of education and experience
• Advanced degree such as MD/DO, MSN/DNP, MSPAS is preferred
• Knowledge of primary care setting clinical workflows, including eRx/EPCS, medication history, eMAR, and quality reporting
• Knowledge of admission/discharge/transfer, level-of-care transitions, and treatment plans in inpatient settings
• Extensive knowledge of physical and/or mental health electronic health records or other provider-facing technology
• Strong program management and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously
• Understanding of US healthcare regulatory landscape required; direct experience with ONC, CMS and/or DEA EPCS regulations preferred
• Interoperability/standards exposure: HL7/FHIR, C-CDA, LOINC/SNOMED/RxNorm
• EPCS/PDMP domain familiarity
• Knowledge of behavioral health and PCP integration, MAT programs, detox protocols, or inpatient psych operations

Requirements

• Remote position based in the United States
• Salary range: $70,000 - $133,000, DOE
• Employment visa sponsorship is not available for this role

Benefits

• Competitive compensation and benefits packages
• Challenging, yet flexible work environment conducive to collaboration and productivity
• Opportunities for growth and continued learning

Company Description

Streamline Healthcare Solutions strives on building lasting and trusting relationships with our clients, and our employees set the bar. Our mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need.

• High growth technology company delivering web-based software for healthcare organizations
• Offering software in the behavioral health marketplace since 2003
• Maintains systems for some of the nation’s premier behavioral health organizations using the latest web-based technology