[Hiring] Senior Product Manager @Tabby
Mar 23, 2025 - Tabby is hiring a remote Senior Product Manager. 💸 Salary: unspecified. 📍Location: Europe, Asia.
Role Description
We are looking for a Senior Product Manager to work in our Customer Happiness stream which is responsible for the internal tools and processes that help specialists and agents increase productivity and efficiency. We're working on internal solutions that help us to meet our high standards for customer service.
You’ll work in a fast-paced, data-driven environment, collaborating with Engineering, Customer Experience, Data Science, and other key stakeholders to deliver exceptional outcomes for our users.
- Build an internal platform to organize the support workflows and journey
- Provide the right tools to integrate internal processes into our internal platform
- Implement solutions that help decrease the costs of visualizing business processes in the platform
- Work with internal stakeholders and build products & platforms to increase the efficiency of our Customer Support agents
Qualifications
- 4+ years of Product Management experience, preferably in internal tools or operations-heavy products and processes
- Experience in building platform solutions – has worked/built process automation and integrations
- Strong understanding of Support / Customer Experience / Operations; knows how customer support works, understands the challenges of agents and users
- Fluent in English with excellent communication skills to articulate vision and influence stakeholders
- Familiarity with experimentation tools, analytics platforms, and product design frameworks
- Proven ability to independently lead cross-functional teams and drive impactful results
Requirements
- Can analyze requests and identify scalable solutions instead of just solving isolated issues
- Understands APIs, basic integrations, and solution architecture
- Comfortable working in a fast-moving, dynamic environment
Benefits
- Remote work from anywhere in the world (our schedule is based on Dubai time)
- Opportunity to choose a country for registration; options include Armenia, Georgia, Serbia, Portugal, Spain, the UAE, and Remote
- Flexible working hours with autonomy and responsibility from day one
- Participation in the company’s employee stock options program
- Health Insurance
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| 📍 | Be aware of the location restriction for this remote position: Europe, Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
Europe, Asia
|
|
Job Type
full-time
|
Posted
Mar 23, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Europe, Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
