[Hiring] Senior Product Analyst @Johnson & Johnson Innovative Medicine

Role Description

About Vision: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness.

We are searching for the best talent for a Senior Product Analyst Sales CXM. This is a remote based position within the continental USA.

Purpose: The Senior Product Analyst Sales CXM will serve as the strategic leader responsible for defining, prioritizing, and managing the business requirements and features of the CRM platform within a large-scale transformation initiative. This role partners closely with Global and Regional Sales stakeholders, IT, XD, and the CXM Program team to translate business needs into clear, actionable backlog items and to guide squads through incremental, high-quality delivery.

You will be responsible for:

• Product Ownership & Backlog Management:
  • Own the product backlog for Sales CXM capabilities, ensuring alignment with overall Sales CXM strategy and roadmap.
  • Translate business needs into epics, features, user stories, and acceptance criteria that are clear, testable, and value driven.
  • Continuously prioritize backlog items based on business value, user impact, dependencies, and technical feasibility.
• Squad Leadership & Agile Delivery:
  • Serve as the primary product owner for assigned Agile Squads, working closely with Scrum Masters, Developers, and XD partners.
  • Participate in sprint planning, backlog refinement, reviews, and retrospectives to ensure timely and high-quality delivery.
  • Review and accept completed work, ensuring it meets defined acceptance criteria and quality standards.
• Change Management, Adoption & Value:
  • Incorporate user feedback and adoption of insights into backlog refinement and future enhancements.
  • Partner with change management and training teams to support rollout, adoption, and continuous improvement.
  • Define and track success metrics related to sales efficiency, user adoption, and business outcomes.
  • Support continuous improvement by identifying opportunities to simplify processes and enhance the sales experience.

Qualifications

• Bachelor's degree in business administration, management, engineering, economics or a related field
• 5+ years of experience in sales, marketing, commercial operations, sales force effectiveness or related roles
• Experience in change management and business transformation, with a proven track record of enhancing sales productivity and operational efficiency.
• Deep commercial background—preferably in sales and/or marketing—with a robust understanding of customer needs and how to improve commercial effectiveness.
• Proven success leading initiatives that deliver measurable operational improvements.
• Strong facilitation, leadership, and influencing skills—comfortable working with senior leadership and diverse teams.
• Excellent communicator, capable of translating complex initiatives into clear, compelling messages.
• Data-driven approach to effectively measure adoption, process improvements, and productivity gains.

Requirements

• Experience supporting large-scale transformation projects within sales-driven or customer-focused organizations.
• Proven leadership in navigating complex stakeholder environments and delivering tangible operational improvements.
• Cross-functional experience in either Commercial or Clinical Support is highly desirable.

Benefits

• Vacation – 120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year
• Holiday pay, including Floating Holidays – 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year