[Hiring] Senior Manager - Pharmacy Trade Products @CVS Health

Role Description

As the Senior Manager on the Pharmacy Trade Product team, your primary responsibilities will include developing new and innovative programs and services from ideation to execution in collaboration with drug manufacturer partners. Particular emphasis is on:

• Ideating and driving services/insights on programs, products, and opportunities.
• Understanding the landscape around data and analytics, product design, end-to-end product build and execution.
• Strategic partnerships with drug manufacturers and rapid business case evaluation.

You will support the development and execution of strategic and tactical solutions, enhancements, patient journey mapping, and segment analyses, as well as align internal stakeholders on progress and next steps. You will be focused on the flawless execution of new solutions.

Key Responsibilities

• Support and lead the strategy and development of new disease state programs and services in collaboration with drug manufacturers.
• Collaborate closely with the organization leadership team, data and analytics teams, and other functions.
• Develop rapid business case development leveraging both internal and external sources of information.
• Design, construct, and execute complex analyses to meet business case requirements.
• Engage cross-functionally across the organization to design solutions, develop test and implementation plans, drive results, and resolve issues.
• In partnership with Trade Strategy and Retail Pharmacy Product teams, strategize and create business proposals and legal vetting.
• Build, execute, and report product requirements and KPIs for internal and external teams.
• Develop internal product training and other business release management artifacts.
• Own product governance processes including stakeholder alignment and operational excellence.
• Lead the strategic direction, evolution, and growth of product(s).
• Evaluate current processes, identify inefficiencies, and lead process improvement initiatives.
• Deep dive on communication and activation channels with service providers and payers.
• Be accountable as a product owner to monitor product performance and proactively identify issues.
• Lead product roadmap development incorporating competitive intelligence.
• Review and analyze Power BI & Tableau dashboards to identify trends and risks.
• Interpret data to build actionable insights to improve the product.
• Provide basic administrative support for budgeting and forecasting processes.

Qualifications

• 5+ years of experience in product innovation, with a proven track record of developing and launching new products.
• 5+ years of experience with spreadsheets, databases, and presentation software.
• 7+ years of overall professional experience.
• Strong analytical and problem-solving skills.
• Strong diagnostic capabilities and ability to work cross-functionally.
• Experience building a diverse network of cross-company contacts.
• Ability to lead and direct colleagues to achieve goals.
• Experience with multitasking, prioritization, and effective communication.
• High energy, attention to detail, and sense of urgency.
• Strong business acumen and communication skills.
• Foundational understanding of financial management processes.
• Minimum of 5 years of experience in healthcare, with a focus on pharmacy services.
• 4+ years program management experience.
• 2+ years experience leveraging AI tools.
• 2+ years experience with Power BI and Tableau dashboards.
• Must reside in the United States: Rhode Island, Illinois, or Arizona.

Preferred Qualifications

• Demonstrated leadership ability and cross-functional influence.
• Strong business and strategic thinking skills.
• Ability to drive utilization improvements of 25%.
• Experience developing patient interventions.
• Project management experience.
• 2+ years of experience with FIGMA.

Education

• Bachelor's degree required.
• Masters or Doctorate preferred.
• Analytics degree or experience is a plus.
• Advanced clinical degree or experience is a plus.

Pay Range

The typical pay range for this role is: $75,400.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources.