[Hiring] Senior Manager Informatics - Strategy and Development @CVS Health

Role Description

The role is focused on strategic planning, financial management, and enterprise alignment for the enterprise Epic (EHR) program and related clinical informatics initiatives. This role directly supports the organization's ability to deliver efficient, high-quality, and safe healthcare through its technology investments.

• Shapes the strategic direction of the Epic and clinical informatics portfolio by developing multi-year roadmaps.
• Evaluates vendor roadmaps for applicability and opportunity, aligning initiatives to enterprise priorities.
• Manages budgeting, capital planning, and financial tracking for the program.
• Proactively identifies project and program risks and engages cross-functional partners to resolve them.
• Serves as a bridge between business users and technical teams, ensuring requests are well understood.
• Brings structure and discipline to a fast-moving, matrixed environment through strong documentation and clear governance.

What You Will Do

• Develop and maintain strategic roadmaps for the Epic and clinical informatics portfolio.
• Review vendor (Epic) roadmaps and upcoming features/functionality to assess applicability.
• Identify potential project and program risks early and develop mitigation plans.
• Work directly with business users and technical resources to understand project requests.
• Lead the creation and fulfillment of use cases, identifying business and functional requirements.
• Partner with Project Managers to identify tasks, sequencing, and estimates for workstreams.
• Support execution of vendor upgrades, system changes, and environment maintenance procedures.
• Participate in the analysis of current-state processes and collaborate to define future-state processes.
• Own creation and completion of project-related deliverables, including use cases and impact assessments.
• Participate in annual budgeting, capital processes, and quality improvement activities.
• Coordinate team and group activities across CVS Health and vendor staff resources.
• Bridge communication between technical and non-technical stakeholders.
• Build and maintain strong relationships with business partners, vendors, and senior stakeholders.

Qualifications

• 7–10 years of related experience in healthcare, strategy, finance, or healthcare IT/informatics.
• Experience supporting or working with an Epic (EHR) and/or healthcare delivery settings.
• Strong analytical, problem-resolution, and interpersonal skills.
• Demonstrated experience with strategic planning, roadmap development, and portfolio or financial management.
• Experience working on large, cross-functional projects; strong knowledge of clinical applications.
• Demonstrated ability to bridge communication among technical and non-technical project staff.
• Strong executive presence with experience presenting to senior stakeholders.
• Experience participating in budgeting, capital planning, or financial portfolio management.

Education

• Bachelor's degree or equivalent relevant experience.
• Master's degree preferred.

Preferred Qualifications

• Hands-on Epic experience.
• Experience with JIRA, Confluence, or similar project and intake management tools.
• Experience with vendor contracting, procurement, or cost accounting in a healthcare or enterprise IT setting.

Pay Range

The typical pay range for this role is: $82,940.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

Benefits

• Comprehensive benefits package designed to support physical, emotional, and financial well-being.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.