[Hiring] Senior Manager, In-Store Strategy & Operations @DoorDash USA

Role Description

DoorDash is looking for a hands-on, ownership-minded Strategy & Operations Associate to drive growth on our DoorDash Reservations Marketplace. In this role, you will be responsible for defining and operationalizing how merchants grow their reservations on DoorDash. This role sits at the intersection of Strategy & Operations, Merchant Success, Marketing, and Product.

• Turn ambiguous problems into clear playbooks.
• Design repeatable growth motions.
• Ensure internal teams are enabled to execute consistently and effectively.

You will report to a Strategy & Operations Director within the In-Store team.

You’re excited about this opportunity because you will…

• Invent the future of local commerce.
• Own new business opportunities from 0-to-1 and 1-to-100 across GO and card-linking.
• Drive "visible from space" impact that takes DoorDash's in-store business to new heights.
• Operate as a hands-on owner, leveraging AI as a force multiplier.
• Partner closely with cross-functional teams and external partners to bring new use cases to market.
• Identify and solve the highest-leverage new problems to grow DoorDash's in-store presence.

Qualifications

• 7+ years of relevant experience in strategy, operations, consulting, banking, or a high-growth tech environment — ideally with 0-to-1 and 1-to-100 experience building a new product, program, or business line.
• Bias to action and agility — you move quickly and thrive in a fast-paced, constantly evolving environment.
• "Breakthrough walls" mentality — you push the envelope of what's possible and can figure out a way to make almost anything happen.
• Clarity of thought and executive communication — you create clarity and focus in complex, ambiguous problem spaces.
• Team leadership — you have a track record of building, leading, and developing high-performing teams.
• Customer and experience orientation — you think like a consumer and operate like a merchant.
• AI-native problem solver — you're an early, heavy adopter of AI tools.

Requirements

• Ability to manage up and across DoorDash, going toe to toe with our most senior leaders.
• Maturity to attract, hire, and retain top talent as you scale.

Benefits

• 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits.
• Commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance.
• Mental health program.

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked.

Company Description

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.

• We are a technology and logistics company that started by enabling door-to-door delivery.
• We are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
• DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives.