[Hiring] Senior Director of Product Management @Lumen Technologies

Role Description

The Senior Director of Product Management, Outbound translates Lumen’s product strategy into market-ready offerings that scale revenue, improve adoption, and differentiate Lumen in the enterprise and wholesale markets. This leader owns the outbound motion for a portfolio of network, cloud connectivity, and digital platform services, ensuring products are clearly positioned, launch-ready, and operationally executable for Sales, Partners, and Customers.

This role sits at the intersection of product strategy, go-to-market execution, and commercial outcomes. You will work backward from customer and market requirements, shape portfolio direction with Product Management and Engineering, and drive alignment across Marketing, Sales, Finance, Operations, and Partners.

Effectiveness in this role requires strong product instincts, commercial judgment, and executive presence paired with the ability to operate in a complex, scaled enterprise environment. This role ensures Lumen doesn’t just build great products but wins in the market by bringing clarity, focus, and commercial intensity to how our offerings reach customers and sellers. It is a critical lever in turning strategy into long-term growth.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

Main Responsibilities

• Own the Outbound Product Strategy
• Define and lead the outbound product strategy for assigned domains, from positioning through launch and lifecycle optimization.
• Translate product capabilities into clear value propositions, differentiated messaging, and market-ready offers.
• Create and maintain product launch frameworks, including target segments, pricing logic, packaging, sales plays, and success metrics.
• Drive Go-to-Market Execution
• Lead multifunctional launch teams to bring new products and features to market quickly, with quality and discipline.
• Partner with Sales, Sales Enablement, and Marketing to ensure readiness across training, tools, content, and field execution.
• Develop and sustain strategic sales motions, including executive selling scenarios, competitive strategy, and customer proof points.
• Shape the Product Roadmap from the Market Back
• Represent market, customer, and revenue insights concerning Product Management and Engineering planning cycles.
• Size customer and market opportunities and develop business cases that target roadmap investments based on growth, profitability, and strategic fit.
• Manage short-term revenue opportunities with long-term platform and portfolio evolution.
• Operate as a Cross-Functional Leader
• Work closely with Engineering, Architecture, Operations, Finance, Legal, and Partners to ensure offers are technically sound, operationally viable, and financially solid.
• Build alignment at the executive level by communicating tradeoffs, risks, and outcomes clearly.
• Anticipate and resolve issues that could impair launch success, customer experience, or commercial performance.
• Measure, Learn, and Optimize
• Define success metrics for launches and ongoing performance such as adoption, attach, churn, margin, and revenue.
• Use market data, customer feedback, and performance analytics to improve positioning, packaging, and sales execution.
• Continuously improve how Lumen brings products to market—simplifying where possible, innovating where needed.
• Leadership Scope
• Senior leadership role with significant influence across Product, GTM, and Sales.
• High visibility with executive stakeholders.
• Expected to mentor and develop product leaders and outbound talent.

Qualifications

• 10+ years of experience in product management, product marketing, or go-to-market leadership roles.
• Demonstrated success launching and scaling complex technology products in B2B or enterprise environments.
• Strong experience working with Sales organizations on commercialization, enablement, and revenue acceleration.
• Proven ability to influence executive stakeholders through data, judgment, and clear storytelling.
• Strategic thinker who can also execute with immediacy and carefulness.
• Excellent written and verbal communication skills—equally effective with operators, sellers, and executives.
• Highly analytical, with the ability to turn insight into action.
• Comfortable operating amid ambiguity while driving clarity for others.

Preferred Qualifications

• Experience with network services, cloud connectivity, digital platforms, or infrastructure-enabled services.
• Familiarity with enterprise buying motions, multi-stakeholder sales cycles, and partner ecosystems.
• Experience developing pricing, packaging, and offer constructs at scale.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

• $174,876 - $233,168 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY
• $183,621 - $244,827 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI
• $192,364 - $256,486 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA

Benefits

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing.

Life at Lumen

Life at Lumen is human and connected, even in a fast-moving, AI-focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.