[Hiring] Senior Director, Integrations Cloud @Coursedog

Role Description

As a Senior Director, Integrations Cloud at Coursedog, you'll transform how institutions connect their systems and data. This is a net new role that will own the Integrations Cloud as a business, set its multi-year vision, and be accountable for both the platform we build and the retention outcomes it drives.

• Own the Integrations Cloud vision and multi-year North Star for data connectivity.
• Set strategy and own the business outcomes that matter — net revenue retention and churn reduction attributable to integrations, time-to-value at implementation, and the platform's contribution to expansion.
• Drive the platform transformation from today's engineering-dependent wiring model to a flexible, self-service platform.
• Lead the cross-functional integration-fit customer-health program that fixes our controllable churn driver.
• Own Integration Engineering and Data Client Experience roadmap timing, scope, and delivery.
• Establish and own systems integration architecture.
• Set strategy for deep, certified, reusable integration patterns across various platforms.
• Build and lead a multidisciplinary organization of integration and platform engineers, product owners, and functions that bridge Data Engineering and Customer Experience.
• Establish the operating cadence and metrics that make this an accountable, well-run organization.
• Leverage AI capabilities across the integration platform to accelerate discovery, reduce manual work, and improve decision-making.

What you'll do in the first year

• Publish and align the organization on the Integrations Cloud North Star and its sequencing.
• Stand up the cross-functional integration-fit working group.
• Bring order to the escalated-customer portfolio.
• Make demonstrable progress toward 100% baseline field coverage.
• Deliver the near-term systems unlocks that let Coursedog win system deals.
• Establish the operating cadence and metrics that make this an accountable, well-run organization.

Qualifications

• 12+ years in software with significant time in integration/data-platform leadership or product-line/GM ownership.
• Proven organizational leadership.
• Deep systems thinking with shipping rigor.
• Extensive experience building or scaling a data-connectivity or integration platform.
• Strong customer-health and commercially minded approach.
• Proven operational discipline.
• Strong communication and leadership development skills.
• Experience evaluating and integrating AI tools into platform workflows and product features.
• Higher-education technology experience strongly preferred.

Benefits

• Healthcare, Dental & Vision: Fixed contribution model for medical, dental, and vision coverage.
• Retirement Planning: Safe Harbor 401(k) plan with a 4% employer match.
• Paid Time Off: Unlimited Paid Time Off policy.
• Remote-First Since Inception: Commitment to being a remote-first organization.
• Equity: All employees are granted equity in the company aligned to your role and tenure.
• Paid Parental Leave: Up to 12 weeks of fully paid leave for parents.