[Hiring] Senior Associate, Product Strategy & Operations @Habitat Health

Role Description

Habitat Health’s Product team is focused on using AI, technology, and disciplined workflow design to turn how the company works into scalable, measurable capability. We’re looking for a smart, driven person to help the team do more — someone who takes ambiguous problems off our plate and turns them into shipped, adopted, measurable results.

This is a broad role, and deliberately so. In a given week you might:

• Map how an operational process actually works today
• Build a scrappy automation that saves the team hours
• Observe the real workflow in a center
• Pull data to settle a debate
• Own the rollout that makes a new tool actually stick

We care far more about horsepower, curiosity, and ownership than about a specific background — if you’re the kind of person who sees a manual, repetitive process and can’t help but fix it, you’ll fit here.

You’ll work directly with product, engineering, data and functional owners across clinical, operational, enrollment, and other enterprise teams. This is a high-trust, high-exposure seat close to how the company runs.

What You’ll Do

• Turn ambiguity into working systems
• Jump into whatever the product team needs most — research, analysis, process mapping, AI deployment, docs, coordination, a quick prototype
• Break big fuzzy asks from stakeholders into clear, actionable plans
• Hunt down manual, repetitive, or error-prone processes and eliminate them
• Use AI productivity tools (Claude, ChatGPT, etc.) as a daily default
• Work with the Product, Technical, and functional leads to build systems and reporting
• Travel to Habitat centers to see how the work really happens
• Support adoption end to end: onboarding, training, follow-through, and iteration
• Chase measurable outcomes — adoption, throughput, cycle time, quality, administrative burden

Qualifications

• Raw ability and drive over years of experience
• Smart, fast learner who gets up to speed on unfamiliar domains, tools, and systems quickly
• A genuine love of efficiency and automation
• High ownership and strong bias toward action
• Comfortable with ambiguity and an early-stage environment
• Analytical instincts
• Strong written and verbal communication
• Hands-on with everyday tools (spreadsheets, docs, dashboards)
• Willingness to work in a hybrid environment with travel to Habitat Health centers as needed

Nice to Have

• Exposure to healthcare, value-based care, provider or payer operations, Medicare, Medicaid, PACE, or complex care delivery
• Experience driving adoption of new tools or workflows across distributed, front-line teams
• Familiarity with Salesforce, Epic, or healthcare data
• A track record of teaching yourself the tool you needed to get something done

Compensation

The anticipated base salary range for this position is:

• $125,000–$160,000 for candidates located in San Francisco, New York City, or Seattle
• $118,000–$137,000 for candidates located elsewhere

This position is also eligible for a target annual bonus of 10% of the base salary and may be eligible for additional incentive compensation, as applicable.

The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.

In addition, this position is eligible for a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid parental leave
• Short- and long-term disability coverage
• Life insurance
• Flexible spending accounts
• 401(k) savings plan that includes a match
• Paid time off
• Company paid holidays

At-Will Employment

Employment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law.

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations.

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion.

E-Verify Participation Notice

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

Beware of Scams and Fraud

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards.