[Hiring] Salesforce Product Owner / Product Manager @EPAM Systems

Role Description

We are looking for a Salesforce Product Owner / Product Manager to support business and technology initiatives across Salesforce and related commercial off-the-shelf (COTS) platforms. This role requires a strong combination of hands-on Salesforce experience, product ownership/product management capabilities, client partnership skills, and consulting mindset.

• Work closely with client stakeholders to understand business goals, shape product vision or roadmap, and translate priorities into actionable backlog items.
• Partner with delivery teams to implement scalable business solutions.
• Positioned either as a Product Owner focused on backlog ownership and Agile delivery, or as a Product Manager with broader responsibility for product direction, roadmap alignment, stakeholder engagement, and value realization.
• Experience in Life Sciences GTM processes is considered a strong advantage, especially where Salesforce or adjacent platforms are used to support commercial, sales, field force, customer engagement, medical/commercial operations, or CRM transformation.
• Confident working with senior stakeholders, shaping priorities, and helping delivery teams translate product goals into high-quality Salesforce and COTS-based solutions.

Qualifications

• Experience as a Product Owner, Product Manager, Business Analyst, Business Systems Analyst, or similar role within Salesforce-related programs.
• Hands-on experience with Salesforce platforms, such as Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform, Flows, reports, dashboards, custom objects, or configuration.
• Ability to translate business goals into Salesforce capabilities, delivery requirements, and product priorities.
• Experience working with enterprise platforms or COTS solutions.
• Strong understanding of Agile delivery practices, backlog management, prioritization, user story creation, acceptance criteria, sprint ceremonies, and stakeholder demos.
• Strong client-facing and stakeholder management skills.
• Consulting mindset: ability to structure ambiguity, ask the right questions, challenge assumptions, and recommend practical solutions.
• Ability to communicate effectively with both business and technical stakeholders.
• Experience working in distributed, cross-functional delivery teams.

Requirements

• Experience with Life Sciences GTM, commercial operations, CRM transformation, field force effectiveness, sales operations, or customer engagement.
• Exposure to platforms such as Veeva, Trueblue, IQVIA.
• Experience in regulated, compliance-heavy, or enterprise environments.
• Salesforce certifications, such as Salesforce Administrator, Salesforce Platform App Builder, Salesforce Business Analyst, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant.
• Understanding of data flows, integrations, reporting, analytics, or consent/customer engagement processes within Salesforce ecosystems.