[Hiring] Program Principal @TEKsystems

Role Description

The Sr.-Lead-Chief Solution/Practice Architect (SSA / SPA) position is a leadership role responsible for managing multiple sales opportunities and account teams/programs. Key responsibilities include:

• Solution Development / Delivery
  • Gain a clear understanding of customers’ strategic business requirements and their inter-connected technical requirements.
  • Understand, develop, and mature the solution design by collaborating with customers and stakeholders.
  • Facilitate internal communication and assembly of a delivery team for new engagements.
  • Lead and influence both internal and external stakeholders toward a technically sound solution.
  • Perform various interactive sessions with external customers to develop a strategy for solution acceptance.
  • Consolidate solution status and proposed costing information across project stakeholders.
  • Ensure sales/solution/delivery escalation procedures are addressed and communicated.
  • Implement knowledge management strategy for knowledge transfer from sales/solutions to delivery.
  • Perform sales/solutions/delivery risk and opportunity issue management.
  • Identify and coordinate the solution/delivery change control process.
  • Provide extensive technical guidance and leadership to stakeholders.
  • Identify and capitalize on additional opportunities within the customer environment.
• Practice & Product Line Management
  • Perform periodic practice pipeline and opportunity analysis.
  • Examine customer reference-ability and establish ongoing relationships.
  • Refine practice pipeline and product line attributes based upon metrics and analysis.
  • Support the development and execution of an Account Strategy.
  • Lead, develop, mature, and advance a practice set of service offerings.
  • Provide leadership and guidance on developing services and offerings based on market conditions.
• Management Responsibilities
  • Understand and manage customer requirements to ensure contract understanding and acceptance.
  • Ensure solution/delivery methodology is understood by the team.
  • Lead and coordinate cross-practice solutions and delivery roles and responsibilities.
  • Maintain awareness for additional business opportunities.
  • Ensure Sales and Solutions management methodology is followed on all client opportunities.
  • Mentor, manage and develop product/project team members.
  • Conduct annual reviews and provide feedback on employee performance.
  • Ensure Human Resources policies and procedures are communicated and executed.

Qualifications

• 15+ years’ experience in information technology and/or professional services.
• Extremely deep and broad technical experience in the subject matter area.
• Experience in developing solutions and delivering client professional services agreements.
• Frequent interactions with external customers at the CXO level.
• 15+ years in IT service management/project management.
• IT Experience: Consultant, Architect, Enterprise Architect, Business Analyst, Development, or other IT experience.
• Relevant certifications in the subject matter area(s); expected > 5 current and relevant certifications.
• Sufficient understanding of Services Outsourcing, PMI PMBOK.

Requirements

• Ability to perform all duties described for engagements focused on solution/delivery management.
• Experience with complex deliverable-based, fully outsourced, or large scale engagements.
• Willingness to travel up to 75%.

Benefits

• Medical, Dental, and Vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life and AD&D for employee and dependents)
• Short and Long-Term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Permanent position based out of Hanover, MD.

Pay and Benefits

The pay range for this position is $160,000.00 - $225,000.00/yr. Individual compensation will depend on various factors.

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 23, 2026.