[Hiring] Program Manager, Electrical Monitoring @AssetWatch, Inc.

Role Description

As the Program Manager for electrical monitoring at AssetWatch, you own the program end to end, the offering, the customer outcome, and the domain expertise that drives hardware and software roadmap decisions. You own how software and hardware come together into a monitoring program that delivers value, and you own curating the customer experience.

• Work with the PMO and product marketing to ensure we have the right collateral, decks, messaging, and content that clearly communicates the “why” behind this product.
• Partner with the Hardware PM and Software PM to translate field insight and domain expertise into their roadmaps, toolsets, feature development, workflows, and what's needed to deliver real value to the customer.
• Partner with marketing to show up at trade shows and industry events, articulate the value of electrical monitoring alongside complementary technologies like vibration and lubrication.
• Work across sales, CME, the Hardware and Software PMs, and their engineering teams to ensure everyone understands their role, has clear OKRs, and is accountable for their piece.
• Avoid single points of failure.

Operational Execution

• Shepherd the electrical monitoring program through its full lifecycle - from early development through delivery and scaling.
• Own the delivery experience end to end, understanding that “the experience” includes the field technician assigning sensors, the customer POC doing the install, and a whole set of unknowns.
• Get into the field, be present for installs, and understand how customers are experiencing this product in real environments.
• Write alerts, monitor the data, and build your expertise over time.
• Make decisions even when you don’t have all the information, making calculated moves and course-correcting with data when needed.

Metrics, Performance & Accountability

• Define what success looks like for the program and track it.
• Continuously assess what’s working and what isn’t, and course-correct fast.
• Stay current on what’s emerging in the space and bring relevant ideas back through your partnership with hardware, software, and product.

People Leadership & Development

• Currently, this role does not have direct reports. As the program grows, you will be expected to identify what talent is needed, make the case for it, and build it.

Qualifications

• Bachelor's degree in electrical engineering or equivalent experience.
• 3+ years of experience in a program management, product, or technical leadership role.
• Strong track record of cross-functional execution - getting teams aligned and moving.
• Comfort working in a startup-style environment where the playbook isn’t always written yet.
• Familiarity with industrial equipment or condition monitoring is a plus but not required.
• Multi-sensor integration or data science experience is a bonus - Future requirement.
• Excellent communicator who can move between customer conversation, a marketing brief, and an engineering discussion without losing the thread.
• Comfortable with 40% travel as the product takes off and for onsite leadership meetings and installs as needed.

Benefits

• Competitive compensation package including stock options.
• Flexible work schedule.
• Comprehensive benefits including retirement plan match.
• Opportunity to make a real impact every day.
• Work with a dynamic and growing team.
• Unlimited PTO.