[Hiring] Program Manager, AI Enablement @Cengage Group

Role Description

In the role of Program Manager, AI Enablement, you will direct the management of Cengage's AI initiatives, guaranteeing smooth delivery and observance across our operations. Your position will be essential in promoting leading AI adoption and operational productivity within an engaging and inclusive atmosphere.

• Manage the operational cadence for enterprise AI initiatives, pilots, vendor onboarding, and governance activities.
• Conduct and coordinate vendor risk assessments for AI tools, platforms, and integrations.
• Coordinate the third-party AI intake process including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and periodic reassessment cadence.
• Establish and maintain program governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations teams.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support operational scaling of AI enablement activities including onboarding, documentation, communications, and process standardization.

Qualifications

• Bachelor's degree in business, Information Systems, Program Management, Technology, or related field.
• 5+ years of experience in program management, operations, governance, compliance operations, or cross-functional technology delivery.
• Demonstrated experience managing enterprise operational programs or cross-functional initiatives.
• Working knowledge of FERPA, GDPR, CCPA, and other privacy/data protection regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.
• Strong attention to detail and operational rigor.
• Excellent collaboration with Legal, Procurement, Security, Product, Engineering, and Business teams.
• Ability to move quickly without compromising rigor.
• Strong written and verbal executive communication skills including status reporting, meeting facilitation, and operational updates.

Benefits

• Comprehensive and rewarding Total Rewards package designed to support and empower employees.
• Eligibility to participate in the company’s discretionary incentive bonus program.
• Bonus target amount: 20% Annual Individual Target.
• Base pay range: $117,100.00 - $187,300.00 USD.

Company Description

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

• We serve the higher education, workforce skills, secondary education, English language teaching, and research markets worldwide.
• Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.