[Hiring] Product Specifications, Team Lead @Global Industries, Inc.

Role Description

The successful candidate will be responsible for improving and strengthening processes. Apply technical knowledge to help team members apply creative solutions to project specifications and improve overall customer experience.

• Guide a remote group of employees as they complete a project and encourage team collaboration.
• Use technical knowledge to help team members develop creative solutions for design-driven projects.
• Provide training for new hires or internal transfers in CET Configura, AutoCAD, 20/20, and product training.
• Allocate tasks, set priorities, and communicate project deadlines to team members.
• Lead the implementation and documentation of internal processes and procedures to improve onboarding and team efficiency.
• Provide project support as needed, including checking, specifying, and handling special project tasks.
• Serve as backup to the Team Coordinator for daily task coordination.
• Address customer inquiries and resolve issues to ensure client satisfaction.
• Keep management informed on team performance, workflow progress, and project status.
• Work closely with all departments within Global.
• Provide internal and external support when the Manager is unavailable.

Qualifications

• Bachelor's degree from a four-year college or university and six to ten years of related experience and/or training.
• Advanced knowledge of AutoCAD, CAP, 20/20, and CET Designer.
• Understanding of corporate, healthcare, and education furniture specifications.
• Must work well in a team environment with strong communication skills.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Compute rate, ratio, and percent and draw and interpret bar graphs.
• Knowledge of Microsoft Office and various design software solutions.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Requirements

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.
• Regularly required to sit and use hands to finger, handle, or feel.
• Frequently required to talk or hear.
• Occasional walking is required; reach with hands and arms and stoop, kneel, crouch, or crawl.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

• Paid Time Off
• Holiday Pay
• Medical/Prescription Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Accounts (HSA)
• Company-Paid Life and AD+D Insurance
• Company Sponsored Long-term Disability
• Short-term Disability
• Voluntary Life Insurance
• Employee Assistance Program (EAP)
• Critical Illness and Accidental Injury Insurance
• FSA
• 401(k) & Roth 401(k)

Company Description

Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality markets. Operating for over 50 years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China, and the UK.