[Hiring] Product Specialist @AGCO

Role Description

The Product Specialist plays a critical role in ensuring our customers can maximize their experience with our products and services. This role adds value to our customers and our dealer network by providing exceptional customer service; educating both customers and dealers on our products, technology offerings, and services.

• Support customers and dealers to optimize the performance and efficiency of our products and technology offerings.
• Provide an exceptional customer experience and execute education and training of our products and technology suite of offerings.
• Act as a team player, working together with peers and the dealer network to improve customer satisfaction.
• Assist with and execute product demonstrations, focusing on ensuring customers have an exceptional experience.
• Support dealers with customer visits to build relationships, collect VOC information, prospect, or qualify leads.
• Complete internal administrative tasks to ensure robust metrics and reporting (e.g., Lead Gen, Training, Demonstrations).
• Coordinate, assist, and help execute customer-oriented events – clinics, training, farm shows, dealer events, etc.

Qualifications

• 5+ years of experience in sales, marketing, customer service, and/or technical support in the agricultural industry.
• Experience operating agricultural equipment and robust knowledge of technology products in the agricultural industry.
• High School Diploma or Bachelor's degree in Marketing, Engineering, Finance, Business Administration, or equivalent experience in agriculture-oriented fields.
• Proficiency in Microsoft Office, specifically using Excel, PowerPoint, Word, and Outlook.
• 2+ years of sales experience in a dealer-based distribution channel and Salesforce CRM experience.
• 1+ years’ experience working with ag or industrial equipment or associated technology products.
• Strong agronomy knowledge and communication skills.

Benefits

• Health care and wellness plans.
• Dental and vision plans.
• Flexible and virtual work options (where available).
• 401(k) Savings Plan with company match.
• Paid holidays and paid time off.
• Health savings and flexible spending accounts.
• Reimbursement for continuing education.
• Life insurance and other supplemental insurance plans.
• Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price.

Company Description

AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.