[Hiring] Product Owner SCM & Fleet Management @ApexIT

Role Description

The Tier 2 Product Owner will provide functional support and product ownership for Oracle Fusion SCM and Oracle Cloud Fleet Management. This role will resolve complex issues, support fleet operations, prioritize enhancements, and partner with business and IT stakeholders to improve processes and shape the product roadmap.

• Serve as the functional Product Owner for Oracle Fusion SCM and Oracle Cloud Fleet Management.
• Provide Tier 2 support for complex escalated issues.
• Troubleshoot functional issues, process gaps, configuration concerns, and exceptions.
• Prioritize incidents, defects, enhancements, and support requests.
• Partner with IT, technical teams, Oracle support, and third parties to resolve issues.
• Document issues, root causes, resolutions, and process improvements.
• Support knowledge transfer and transition processes to business ownership.
• Support fleet planning, vehicle utilization, dispatch operations, and day-to-day fleet processes.
• Gather requirements, identify gaps, and recommend improvements.
• Assess the impact of process, system, and configuration changes.
• Support functional testing, UAT, regression testing, and defect resolution.
• Support fleet execution, vehicle and equipment tracking, driver management, dispatch activities, and fleet-related exceptions.
• Support asset lifecycle, equipment, driver data, and related processes.
• Translate business needs into functional requirements and enhancements.
• Help prioritize the product backlog and enhancement pipeline.
• Identify opportunities for automation and process improvement.
• Support the roadmap for future enhancements, integrations, and analytics.
• Communicate priorities, risks, dependencies, and status to stakeholders.

Qualifications

• Excellent verbal and written communication skills in English and Spanish, with the ability to convey complex ideas clearly.
• A proactive approach to identifying opportunities and driving business growth.
• Demonstrates honesty, transparency, and ethical decision-making.
• Confident and professional demeanor, capable of commanding respect in high-level discussions.
• Strong self-awareness, resilience, and the ability to navigate complex interpersonal dynamics.
• Exceptional ability to manage and resolve conflicts effectively while maintaining positive relationships.
• Balances the needs of the company, customers, and partners to drive long-term success.
• Proven ability to foster and maintain strong professional connections.
• Flexible and responsive to changing business needs and priorities.
• Ensures tasks are completed efficiently with attention to detail.
• Works collaboratively across teams to achieve shared goals.
• Thorough understanding of IT procedures, industry trends, and enterprise technology landscapes.
• Skilled in Microsoft Office Suite and related business software.

Requirements

• Bachelor’s degree in Computer or Information Science - related field or commensurate experience required.
• At least 3 years of related experience required.

Benefits

• Competitive salaries with additional incentives for certifications and specialized expertise.
• Supplemental health insurance.
• Dedicated dental plan.
• Pension contributions, cesantías, and other savings benefits for long-term security.
• Generous paid leave, flexible schedules, and family-friendly policies.
• One-time reimbursement for setting up a professional remote workspace.
• Monthly teleworking allowance to cover internet and other remote work expenses.
• Hands-on experience with international projects, dedicated training budgets, and continuous learning opportunities.
• Unlimited access to various training portals including Oracle’s Cloud Learning Subscriptions.
• Opportunities to travel and collaborate with teams in the US and India.
• Bonuses for referring qualified professionals to our team.
• Monthly Wellness Pass Voucher for gym memberships, fitness programs, or wellness activities.
• A diverse, inclusive workplace with regular team-building activities and company events.