[Hiring] Product Owner II — Project Alignment @SpryPoint

Role Description

The Product Owner - Project Alignment sits at the centre of Product Owner & Project Management communication, supporting effective project execution. This role operates with a deliberate 50/50 split:

• Half the time, you are embedded alongside Project Managers bringing product development updates and issues to their attention.
• The other half, you are the expert on everything that's going on with our projects, ensuring Product Owners know ongoing priorities.

You also collaborate with other SpryPoint teams (eg. Solutions Architects, Sales, Proposals) and Clients to facilitate resolutions.

You'll have real authority to:

• Bring development process knowledge into Project Manager conversations: help Project Managers understand the 'why' behind what they're building, not just the 'what'.
• Highlight risks: whether from customer, or from development side, keep all areas aligned.
• Retrieve and translate Project Management issues: surface blockers and escalations from the PM side and reframe them for Product Owner consumption.
• Retrieve and translate Product Owner issues: surface delays and their reasoning to keep Project Management abreast of issues occurring.
• Push back on commitments that aren't feasible, and propose alternatives that are.

Qualifications

• 3+ years as a Product Owner, Project Manager, or equivalent (BA with PO scope, Solution Consultant, Technical Product Manager) in B2B, with personal experience producing project documentation and working with development teams.
• Experience operating across both Product and Project Management contexts — you understand how PMs and POs think, and operate credibly in both.
• Estimation discipline — you understand order-of-magnitude vs committed estimates, and can defend an estimate under pressure.
• Strong stakeholder management — you lead rooms with mixed business and technical participants and leave with consensus.
• Comfortable with ambiguity — go toward unclear scope and bring back clarity.
• Risk identification — frame risks in a way that drives action, not just flags them.
• Fluent in Jira and Confluence; active use of modern AI tooling in your workflow.

Requirements

• Hands-on experience with utility Customer Information Systems (CIS), utility billing, meter-to-cash, customer self-service portals, or mobile field tools.
• Experience working alongside Project Managers in a support or bridge capacity: helping them produce artefacts, surface risks, and communicate with product and project teams.

Benefits

• Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta.
• Comprehensive compensation package that grows with you.
• MacBook + $800 to create your ideal home workspace.
• Health, dental, vision, and life insurance from day one.
• Generous PTO and unlimited sick days.
• RRSP (Canada) and 401k (US) matching programs.
• $2,500 annual development fund, tuition assistance, and Book Bounty program.
• Annual company events and team offsites that bring us together.