[Hiring] Product Owner, AI & AWS Delivery @NeuraFlash

Role Description

We are hiring for a Product Owner, AI & Agentforce Delivery with a strong understanding of Salesforce & AI solutions who will manage and support customer-facing Agentforce and AI implementation projects as well as internal initiatives to create supporting assets and solutions. The ideal candidate has the ability to plan and think strategically, as well as dive into project details to manage the project on the ground. The AI & Agentforce Delivery Product Owner is professional and confident in front of critical customer stakeholders. Ideal candidates will have a strong analytical, consultative mindset and thrive in an agile environment. If you appreciate working with cutting edge technology and delivering exciting new solutions - this role is for you!

You'll have the opportunity to:

• Manage overall delivery of targeted Agentforce delivery projects, acting as product owner to oversee and shape the overall solution and project manager to manage day to day work and customer relationships.
• Act as a “thought leader” for our customers, guiding the customer and NeuraFlash team in the definition of use cases and business outcomes.
• Smoothly transition customers from the sales process to project delivery, including:
  • Reviewing the SOW and any partner-funding POs.
  • Defining project roles and responsibilities for kick off.
  • Facilitating kick off and client onboarding.
• Plan, monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects.
• Act as primary day-to-day point of contact for the client and the operational aspects of the project, focusing on building strong customer relationships.
• Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders.
• Manage NeuraFlash project team members in the delivery of the solution.
• Readout documented and measured outcomes for live solutions prior to project closeout.
• Actively drive and participate in Agentforce Division internal initiatives to foster innovation and efficiencies through development of reusable assets and solutions.

Qualifications

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform across all phases of project delivery.
• Outstanding verbal and written communication skills to audiences of all levels.
• Experience working in a professional services/consulting environment.
• Experience leading delivery as project manager or scrum leader.
• Experience with estimation/sizing and SOW/Change Order contracting.
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications.
• Demonstrated track record of writing SOWs and Change Requests and managing scope.

Preferred Skills

• Bachelor’s Degree in Business, Engineering, Information Technology or Management.

Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
• Flexibility: We build a culture of trust and understanding. We value good work, not the hours in which you get it done.
• Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Our teams love to have fun and celebrate both big and small achievements together.