[Hiring] Product Owner @TotalMobile

Role Description

As Product Owner, you’ll act as the voice of the customer within an Agile team, ensuring that user needs are clearly understood, prioritised, and translated into high-quality deliverables.

• Collaborate directly with customers and users to deeply understand their operational needs.
• Turn insights into clear epics, user stories, and acceptance criteria.
• Own and prioritise the product backlog, ensuring the team focuses on delivering the highest-value work.
• Be heavily involved in sprint planning, demos, and retrospectives.
• Identify cross-team dependencies and ensure smooth delivery across the wider product ecosystem.
• Act as the bridge between customer, business, and engineering, validating that what’s delivered meets expectations.

Qualifications

• Proven experience as a Product Owner, Business Analyst, or similar within a SaaS or software environment.
• Real domain expertise in rostering, workforce management, or environments like emergency services.
• Strong analytical skills and sharp attention to detail.
• Experience working with tools like Jira, Confluence, or Aha!.
• Experience with Agile frameworks (including SAFe), user-centric design, or mobile-first platforms is beneficial.

Requirements

• Ability to operate independently and manage competing priorities.
• Clear communication across technical and non-technical stakeholders.
• Comfortable being customer-facing and confident in pushing back when needed.

Benefits

• Opportunity to step into a role with real ownership and impact.
• Influence both immediate delivery and long-term product direction.
• Work on products used within emergency services, impacting how teams operate in critical situations.