[Hiring] Product Owner @Reed

Role Description

Are you passionate about shaping digital products and services that genuinely improve customer experiences? Do you enjoy working with diverse stakeholders, using insight and technology to turn ideas into impactful, real‑world solutions? Then consider the role of Product Owner at Reed in Partnership!

The Product Owner will support a small, expert team in delivering outcomes set by the Product Manager and Digital Product Management Team. They will work on projects, varying in size and scope, with objectives and deliverables determined at the outset of each new project. Work will be focused on Product and Service Development activity to support new or existing Reed in Partnership services.

Product and service development will centre on the use of technology to deliver efficiency and respond to sector requirements. Responsibilities include:

• Research and analysis for Product and Service Development projects, producing summary reports and conclusions.
• Support with Marketing updates considering new contract launches and migration of existing services from legacy CRM.
• Support with User story generation when required.
• Providing support to the Business Development team for effective bid submission, maintaining a comprehensive feature checklist.
• Supporting activity linked to the product lifecycle for both new and existing products, including the company CRM.
• Contribution and input into innovative product ideas to support delivery of new and existing Reed in Partnership services.
• Liaising with internal and external stakeholders to achieve and progress project objectives.
• Supporting with testing and evaluation of new products, including shadowing operation processes and creation of end-to-end test packs.
• Supporting with Triage of new issues and change requests via JIRA.
• Collating feedback from users of existing products and writing reports with recommendations for updates and improvements.
• Ensuring comprehensive risk assessment and impact analysis for all changes and releases.

Qualifications

• Strong IT skills.
• Strong Excel and data manipulation skills with the ability to find data trends and provide analytical commentary.
• Excellent oral and written communication skills.
• Experience in delivering complex information to teams in presentations or training sessions.
• Attention to detail.
• Solutions focused.

Requirements

• Evidence of working within a Project Management environment.
• Ability to liaise effectively and professionally with internal and external stakeholders.
• Organised, resourceful, and manages time effectively.
• Ability to multitask and understand new concepts quickly.
• Proactive and takes ownership of responsibilities.

Benefits

• A generous base salary (pro-rata for part time).
• 25 days annual leave (pro-rata for part time) plus statutory bank holidays.
• Reed Pension Scheme.
• Award Winning Management & Leadership training.
• Professional & Personal Development Funds.
• Bi-annual pay reviews.
• Plus much more that can be found on our website.