[Hiring] Product Owner @WorkSafeNB

Role Description

WorkSafeNB is seeking to fill a permanent position of Product Owner. Reporting to the Manager, Corporate Solutions, the Product Owner (PO) is the single point of accountability for the value, direction, and outcomes of assigned digital products within the IT Division. The Product Owner has deep knowledge of the software products assigned to them.

This position is responsible for:

• Identifying impacts of new software product releases.
• Making recommendations on new functionality that may provide business value to end users.
• Providing support to promote strong adoption of the product.
• Leading and prioritizing the product backlog with stakeholders.
• Creating user stories for implementation while ensuring product direction is aligned with organizational goals and strategies.

Salary and Hours of Work:

• Hours of work are those required to perform the assigned tasks but shall not be less than 35 hours per week.
• Pay Scale: $103,259.70 to $121,482.00 annually.

Responsibilities

• Product vision and backlog management - Lead and prioritize the outstanding requests for changes, known as the product backlog, by working with stakeholders, Solution Delivery and other IT teams, and/or external vendors to ensure high value, strategically aligned solutions.
• Requirements Gathering & User Story Development - Accountable for ensuring business needs are effectively translated into clear, prioritized user stories with defined acceptance criteria, enabling the delivery team to build solutions that maximize business value.
• Implementation Planning, Prioritization & Delivery Oversight - Guide the team through implementation planning and delivery by setting clear goals, refining backlog items, defining contents of each development sprint or iteration, and validating outcomes to achieve successful delivery of the release.
• Communication, Alignment & Vendor Coordination - Ensure alignment across various stakeholders on the product vision, roadmap, and priorities through clear and consistent communication.
• Product Performance, Service Health, & Continuous Improvement - Monitor product and service performance, review user feedback and operational data, and identify improvements that strengthen stability, usability, compliance, and business value.

Qualifications

• Bachelor's degree in computer sciences, software engineering, data engineering, information technology, or a relevant field.
• Five (5) to seven (7) years of progressive experience in technology or as a subject matter expert, with strengths in analysis, product/project delivery, and stakeholder management.
• Proven ability to lead and facilitate workshops with business and IT stakeholders.
• Solid understanding of IT and its role in enabling business outcomes.
• Relevant certifications (e.g., Agile, Scrum, Product Ownership) are considered an asset.
• An equivalent combination of education and experience may be considered, such as a 2-year college diploma in a relevant field plus an additional 2 years' experience.

Competencies

• Adaptability
• Consulting and Advising
• Planning and Organizing
• Enabling Communication
• Client-focused Service
• Teamwork and Collaboration
• Ensuring Accountability
• Decision Making
• Agile Frameworks and Concepts
• Analytical Thinking
• Written and spoken competence in English is required.

Benefits

• Comprehensive benefits package (health, dental, life insurance and LTD insurance).
• New Brunswick Public Service Pension Plan.
• Competitive vacation and leave entitlements.
• Enhanced opportunities for professional learning and development.

Company Description

The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families.

Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion.

• We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers.
• Through collaboration, we build strong partnerships and innovate to achieve better outcomes.
• Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging.