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Product Owner
@Adepto Technical Recruitment
[Hiring] Product Owner @Adepto Technical Recruitment
Mar 14, 2025 - Adepto Technical Recruitment is hiring a remote Product Owner. 💸 Salary: eur 320 per day. 📍Location: Poland.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are looking for a driven and experienced Product Owner to help manage and support a dual-focused project, which includes working with our ZingTree CX automation platform and HelpLightning Remote Guidance tool.
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CX Automation Platform (ZingTree):
- Support the day-to-day operations of ZingTree, ensuring smooth platform functionality and solving technical issues.
- Collaborate with stakeholders to add new features and improvements to the ZingTree CX automation platform.
- Work closely with the Analytics team to enhance data gathering between ZingTree and Google Analytics 4 (GA4).
- Collaborate with the Testers team to support test creation and improve the user experience (UX) of the ZingTree platform.
- Regularly check websites to ensure domain functionality and correct display of the ZingTree tool across different geographical locations.
- Identify opportunities to streamline processes and optimize platform efficiency.
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Remote Guidance Tool (HelpLightning):
- Support the creation and management of user accounts within HelpLightning.
- Participate in ongoing improvements to the HelpLightning tool, working closely with the Technical Support and IT teams.
- Act as the point of contact with HelpLightning providers, ensuring smooth communication and issue resolution.
- Promote the Remote Guidance tool across different teams within the company to drive adoption and integration into workflows.
Qualifications
- Previous Experience with CX Automation Platforms: Experience in managing CX automation platforms, preferably ZingTree.
- Jira Experience: Knowledge or certification in Jira is a strong plus.
- HelpLightning Experience: Familiarity with remote guidance tools, especially HelpLightning, is a plus.
- Agile Environment Experience: Experience in working within an Agile environment, particularly using Kanban methodology.
- Project Management Skills: Strong project management skills, capable of managing tasks and timelines efficiently.
- Website Localization Experience: Experience coordinating and testing the rollout of localized websites and digital features is required.
- Professional Experience: At least 5 years of experience in a similar role.
- Willingness to Learn: Strong desire to learn and master new tools and technologies quickly.
- Attention to Detail: Sharp focus on detail to ensure accuracy and quality in work.
- Problem-Solving Attitude: Ability to approach challenges with creativity and a solution-oriented mindset.
- Time Management: Highly organized and efficient with time, able to manage multiple tasks and prioritize effectively.
- Team Player: Ability to work well within a team and share responsibilities effectively.
- English Proficiency: Strong communication skills in English, both written and verbal, as this is an international team.
Benefits
- Fully remote position, flexible working hours.
- A collaborative and supportive work environment.
- Opportunities for learning and professional growth.
- Exposure to international teams and innovative projects.
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| 📍 | Be aware of the location restriction for this remote position: Poland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Product
Product
|
Salary
💸
eur 320 per day
|
Remote
Location
Poland
|
|
Job Type
unspecified
|
Posted
Mar 14, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Poland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
