[Hiring] Product Ops Specialist @Karbon
Apr 07, 2025 - Karbon is hiring a remote Product Ops Specialist. 💸 Salary: unspecified. 📍Location: Philippines.
Role Description
We seek a dynamic and detail-oriented Product Ops Specialist to enhance the efficiency and effectiveness of our product teams. In this pivotal role, you will unify cross-functional teams through optimised processes and tools, foster organisational alignment, and ensure data is accessible and actionable. Additionally, you will provide insightful reporting on cross-team initiatives, driving informed decision-making and continuous improvement.
- Develop and implement standardised processes and tools to enhance collaboration and productivity across product, engineering, design, sales, and customer success teams.
- Prepare and facilitate sprint release ceremonies, including organising necessary materials and coordinating Sprintly Sprint Demos.
- Facilitate the tracking of cross-team initiatives to ensure visibility and alignment on key projects and priorities.
- Conduct monthly prioritisation reviews and project assessments to ensure initiatives meet discovery, security, and other critical criteria.
- Lead operations research projects by interviewing stakeholders to identify pain points and gather best practice insights, forming a backlog of actionable items.
- Develop and maintain a comprehensive data dictionary for all events, establishing and enforcing event and property naming conventions standards.
- Improve product analytics systems to support and advance our data-driven culture.
- Oversee Voice of Customer systems to ensure product teams receive valuable insights from sales, customer, and support touchpoints.
Qualifications
- 5+ years in product operations, project management, or a related field within the SaaS industry supporting operations.
- Proven ability to develop and implement cross-functional processes and tools that enhance team collaboration and productivity.
- Strong expertise in creating and maintaining data dictionaries, standardising event naming conventions, and ensuring data cleanliness.
- Experience in coordinating and tracking cross-team initiatives focusing on alignment and strategic prioritisation.
- Excellent verbal and written communication skills, capable of influencing and collaborating with stakeholders at all levels.
- Exceptional organisational skills with the ability to manage multiple projects and deadlines effectively.
- Familiarity with the software development cycle and accurately describing the progress and blockers of teams.
- Ability to identify operational inefficiencies and implement effective solutions.
Company Description
Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.
- We have customers in 34 countries.
- We are well-funded and ranked #1 on G2.
- We have a fantastic team culture built on our values.
- We are growing rapidly and making a global impact.
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| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Philippines
|
|
Job Type
unspecified
|
Posted
Apr 07, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
